Medical Device Service Technician - Level 1 or 2

Responsibilities

• Perform diagnostic testing, maintenance, and repair of surgical microscopes parts
• Conduct on-site installation and commissioning of medical devices at client locations
• Respond to service calls promptly and efficiently to minimize equipment downtime
• Document service activities, including test results, repairs performed, and parts used
• Collaborate with sales and technical staff to assess equipment condition and recommend repair or replacement options
• Maintain an up-to-date knowledge of medical device regulations, safety standards, and company procedures
• Order and maintain inventory of necessary parts and tools
• Provide training and technical support to end-users as required

Requirements

• High school diploma or GED required
• Level 1: 1-2 years experience in medical device maintenance, troubleshooting, or repair
• Level 2: 2-4 years experience in medical device maintenance, troubleshooting, or repair
• Comfortable with talking on the phone
• Strong mechanical and electronic diagnostic skills
• Able to read and interpret technical manuals, wiring diagrams, and schematics
• Excellent problem-solving skills and attention to detail
• Good communication skills and customer service oriented
• Capable of working both independently and collaboratively within a team
• Ability to lift up to 50 pounds and work in various environments
• Capable of working independently with minimal supervision
• Excellent vision is essential
• Must be able to work Monday to Friday, forty hours per week. Flex Schedule possibly available
• Candidate must have adequate transportation and be able to commute in winter weather conditions
• Must pass background check and drug screening

Pay

• $24.00 per hour for Level 1
• $32.21 per hour for Level 2

Benefits

• Paid time off
• Healthcare insurance (medical, dental, and vision coverage)
• Accident insurance, critical illness, and hospital indemnity insurance
• Short term (employee paid) and long-term disability (employer paid)
• 401K plan with company matching
• Continuous learning and development - offering opportunities for training, workshops, and certifications