Medical Device Operations Specialist

Precision Monitoring is a leading innovator in healthcare diagnostics, offering remote monitoring and enterprise management solutions that drive better outcomes across the healthcare continuum. We specialize in Holter, Event, and Telemetry monitoring systems that simplify complex workflows for providers operating in a highly regulated environment. Our culture promotes analytical thinking, innovation, and a commitment to excellence.

About the role

The Medical Device Operations Specialist plays a critical role in ensuring patients receive clean, accurate, and fully prepared cardiac monitoring equipment. This position supports the complete operational lifecycle of medical devices, including inspection, sanitization, inventory management, order fulfillment, shipping, documentation, and quality control. Working in a fast-paced healthcare-focused environment, this individual helps ensure providers and patients receive equipment accurately and on time while maintaining the highest standards of quality and regulatory compliance.

Responsibilities

• Clean, disinfect, inspect, and prepare returned cardiac monitoring devices
• Verify equipment functionality before redistribution
• Assemble complete patient monitoring kits
• Replace damaged accessories and batteries
• Ensure devices meet quality standards before shipment
• Follow quality procedures and standard operating procedures to ensure compliance with FDA and company quality standards
• Maintain accurate documentation supporting equipment traceability
• Report equipment discrepancies or quality concerns immediately
• Process physician and customer equipment requests
• Pick, pack, and ship medical devices using FedEx Ship Manager
• Prepare shipping documentation and ensure timely and accurate order fulfillment
• Track outbound and returned equipment
• Conduct cycle counts and inventory reconciliations
• Maintain inventory accuracy within internal systems
• Organize storage locations for operational efficiency
• Monitor supply levels and report shortages
• Maintain charging stations and equipment readiness
• Complete data entry accurately and maintain equipment history
• Update inventory databases and document discrepancies
• Support audits and quality initiatives
• Assist with process improvements
• Maintain organized work areas and follow SOPs
• Perform additional operational duties as assigned

Qualifications

• Preferred experience handling medical devices, electronics, or technical equipment
• Inventory control or logistics experience
• Shipping software experience (FedEx Ship Manager, UPS WorldShip, etc.)
• ERP or inventory management systems experience
• Experience in healthcare, medical device, pharmacy, laboratory, or manufacturing environments

Skills

• Strong attention to detail
• High level of accuracy
• Ability to prioritize multiple tasks
• Comfortable working with technology
• Strong organizational skills
• Ability to identify process issues
• Excellent communication
• Team-oriented mindset

Physical Requirements

• Lift up to 50 pounds
• Stand and walk throughout shift
• Frequent bending, reaching, and lifting
• Manual dexterity for handling small medical components

Benefits

• Competitive compensation
• Comprehensive medical benefits
• Collaborative work environment

Schedule

Mon - Fri; 8am-5pm