Medical Coordinator-Cardiology Specialists

Essential Job Duties

• Covers for other office staff members and provides clinic office support.
• Schedules surgical procedures and works closely with patients to set up payment plans and monitors compliance.
• Responds to patient billing and insurance inquiries and facilitates resolution of financial issues promptly.
• Provides patient education regarding insurance requirements and patient financial obligations.
• Coordinates the financial process, including insurance submission/authorization, documentation of specific requirements, and daily contact with third-party payers for authorization, approvals, denials, and appeals.
• Guides patients through the surgical process and gathers and interprets relevant data.
• Exchanges information on factual matters, obtains pertinent information from various sources, explains medical center policies, and relays messages to appropriate personnel.
• Demonstrates competence with the collection process and maintains required documentation of insurance/center requirements prior to insurance submission.
• Answers and screens office calls, manages high call volume activities, greets patients professionally and promptly, and projects proper telephone etiquette.
• Demonstrates basic knowledge in interpreting and understanding billing slips and the Athena workflow dashboard. Possesses advanced knowledge of medical terminology, CPT and ICD-10 coding, fee-for-service, and third-party reimbursements.
• Maintains productivity without direction, prioritizing work assignments appropriately. Complies with processes and procedures governing health records and understands when it is acceptable to release patient’s protected health information.

Educational/Experience Requirements

• Minimum Required Education: High School Diploma or GED
• Minimum Required Experience: At least 5 years of experience in a medical setting with experience preferably in a patient consultation or sales/account management role.

Required License/Certifications

• Not specified

Luminis Health Benefits Overview

• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more

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Location

Annapolis, MD

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