Medical Coordinator

About the role

Bethany Christian Services is a nonprofit organization that works across 29 states to ensure children are safe, loved, and connected through family. Our Medical Coordinator role involves supporting unaccompanied children seeking family reunification, older youth preparing for adulthood in a new country, and foster families.

Responsibilities

• Arrange and coordinate appropriate health services, including urgent, emergent, and preventative health services for children in care.
• Maintain complete, confidential medical records for children, ensuring appropriate communication of health needs to case managers and clinicians.
• Schedule health care appointments, coordinate transportation to health care appointments, and ensure qualified interpretation and translation services are in place.
• Serve as a liaison for community health care providers.
• Serve as the subject matter expert of Point Comfort Underwriters Insurance through continuous consultation and collaboration with Point Comfort Underwriters Insurance.
• Provide resources and reports upon discharge.
• Ensure documentation and filing compliance with all required forms in accordance with the agency, state licensing, and ORR.
• Reconcile and address all billing errors to ensure accurate billing with no profit loss.
• May need to participate in on-call to assist shelter care staff to address medical issues after business hours as dictated by program needs.
• Stay abreast of all agency, federal, and state regulatory requirements related to social services.
• Periodically travel to health care provider facilities to build positive working relationships and transport clients.
• Essential job responsibilities may vary based on the specific needs of each program/department.
• May be required or asked to participate in a Bethany sponsored event.
• Complete other duties as assigned.

Requirements

• Minimum of one (1) year of employment in public health or healthcare setting with demonstrated experience in care coordination, health administration, or direct clinical care.
• Licensed practical or vocational nurse (LPN/LVN) or higher health-related qualification (e.g., licensed registered nurse (RN) with a bachelor’s degree), OR a bachelor’s degree in a relevant field.
• Bilingual Spanish/English fluency, preferred.
• Excellent verbal and written communication skills.
• Must have an ability to provide excellent and compassionate customer service.
• Ability to work independently and exercise a high level of confidentiality.
• Must be reliable with time sensitive deadlines and tasks.
• Work well under pressure and adaptable to change.
• Must be able to pass required medical examinations and have the physical ability to fulfill the essential job functions.
• Successfully pass an annual TB test and document preference to receive or decline Hepatitis immunization.
• Computer skills sufficient to perform essential functions including knowledge of Microsoft Office Suite.
• Must be 21 years old with a valid driver’s license with at least 3 years of driving experience in the U.S. to operate a vehicle on behalf of Bethany.
• Must pass a Motor Vehicle Records (MVR) check and maintain a reliable vehicle with proof of adequate insurance coverage.
• Pass a criminal history screen, including state and local child protection agency registries.
• Exhibit integrity and good moral character to provide appropriate care.
• Must be able to show proof of immunity to vaccine-preventable diseases transmitted by the respiratory route: TDaP or Tdap: Complete primary vaccination series. If primary vaccination series completed in childhood, one Tdap dose in adulthood.

Qualifications

• Results of medical examination (as required by State Licensing, including results of TB tests and immunization records).
• Subscription to and integration of the agency Statement of Faith, Mission Statement, and Commitment to Unity.

Skills

• Experience in care coordination, health administration, or direct clinical care.
• Knowledge of Microsoft Office Suite.
• Ability to communicate effectively in both English and Spanish.
• Confidentiality and reliability.
• Time management and adaptability.
• Physical ability to fulfill job functions.

Benefits

• Comprehensive health insurance (medical, dental, and vision).
• 403(b) retirement plan with employer match eligibility.
• Grossly generous time off (11 paid holidays, PTO YourWay, paid parental leave, separate sick and paid absence banks).
• Access to education reimbursement for those that qualify.
• Comprehensive employee assistance and wellness program.
• Employer paid long-term disability and group term life insurance.

Pay

• N/A

Schedule

• N/A