Medical Content Development Manager / Team Lead

This is a full-time, remote position based in Italy or another EU country (or the UK). Eligible candidates must hold a valid work permit in the European Union or the UK.

About the role

As a Medical Content Development Manager / Team Lead, you will support the Global Medical Information and Medical Content Development Team on content-related engagements. This role focuses on developing, managing, and providing impactful medical response documents to ensure the safe and effective use of pharmaceutical, biopharmaceutical, medical device, and digital therapeutic products. You will create scientifically balanced, evidence-based, non-promotional information in response to unsolicited requests from healthcare professionals, patients, caregivers, and payers.

Responsibilities

• Support Global Medical Information / Medical Content Development Team on content development-related engagements for clients requiring medical content development and management services.
• Write and create medical and scientific content related to Medical Affairs, Medical Information, and Medical Communications, including but not limited to:
  • Scientific Response Documents (SRD)
  • Frequently Asked Question (FAQ) documents
  • Slide Sets, Abstracts, Posters
  • Education and Training materials
• Drive the client document development process from gathering materials and developing scientifically rigorous content to facilitating document review and discussions at medical, legal, and regulatory (MLR) review meetings.
• Work with and/or client-provided document management technology platforms (e.g., Veeva PromoMats / MedComms) as content owner, uploading documents and providing reference anchoring and annotations as required.
• Perform scientific data fact-checking for documents in support of medical reviewers participating in MLR teams.
• Collaborate with the Global Medical Information / Medical Content Development Team and contribute to discussions on strategy, tactical execution, and communication approaches for assigned projects.
• Provide direction and work closely with other medical writers and the medical content development team to deliver client projects efficiently and effectively.
• Participate in key client meetings as assigned.
• Support the creation and updating of SOPs, checklists, templates, style guides, and guidance documents as necessary.
• Stay knowledgeable of industry best practices and support the leadership team in evaluating and implementing new technologies and procedures to improve operational efficiency and quality of materials developed.
• Work collaboratively with other medical writers and creative teams.
• Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
• Proactively flag and manage any quality issues, ensuring timely corrective and preventive actions.
• Travel up to approximately 10-15% as required by the position.
• Work full-time and be flexible with scheduling as required by clients and management.

Requirements

• Doctorate or Master of Science (MSc) degree in Life Sciences or healthcare, or equivalent.
• A minimum of 2 years of experience in the pharmaceutical industry or Medical Information / Medical Communications service provider.
• Experience developing global medical information materials, such as scientific response documents (SRDs), frequently asked questions (FAQs), custom response documents (CRDs), etc.
• Exceptional written, oral, interpersonal, and presentation skills, including the ability to independently interpret and summarize complex results.
• Ability to establish credibility with a variety of audiences, especially clients.
• Ability to effectively interface with all levels of management and staff and succeed in a matrix team setting while meeting or exceeding timelines.
• Proficient editing skills along with expertise in Microsoft Office, Acrobat, and other applications.
• Experience conducting literature searches and working with tools such as PubMed, Ovid, Embase, etc.
• Experience working with reference management and citation software (e.g., EndNote, Mendeley, Citavi).
• Strong understanding of regulatory requirements and best practices related to Medical Information, Medical Affairs, and the review of promotional and non-promotional materials.
• Excellent project management skills and a proven track record of being results-driven.
• Ability to conceptualize, design, and deliver best-in-class solutions.

Preferred Qualifications

• A Pharm.D., Pharm.M, Degree in Medicine, or PhD is preferred. Relevant Bachelor’s Degree in a Life Science may also be considered.
• Experience in Medical Information, Medical Communications, Medical Writing, or Medical Affairs.
• Experience developing medical content, especially Medical Information materials, for both new product launches and updating/managing current materials.
• Experience working across multiple therapeutic areas.
• Fluent in English (written and verbal) plus one or more other European languages to the Common European Framework level B2, C1, or C2.
• Strong analytical and critical thinking skills, with the ability to analyze, digest, and interpret complex scientific information and data.
• Proven ability to develop project plans and execute them, both individually and collaboratively with clients and team members.
• Proven track record of executing and delivering results.
• Innovative mindset with the ability to transform creative ideas into original solutions that positively impact client satisfaction and company performance.
• Highly principled with unquestionable integrity, credibility, and character, demonstrating high moral and ethical behavior.
• Ability to manage, coordinate, and oversee relationships and projects with assigned clients.

Cultural Beliefs

• Patient Minded: Act with the patient’s best interest in mind.
• Client Delight: Own every client experience and its impact on results.
• Take Action: Be empowered and hold yourself accountable.
• Embrace Diversity: Create an environment of awareness and respect.
• Grow Talent: Own your development and invest in the development of others.
• Win Together: Passionately connect with anyone, anywhere, anytime to achieve results.
• Communication Matters: Speak up to create transparent, thoughtful, and timely dialogue.
• Always Innovate: Be bold and creative in everything you do.