Medical Collections Specialist-Entry Level

Responsibilities

• Thorough Identification and resolution of problematic claims issues.
• Resubmission of claims to insurance payers for payment and/or adjustment.
• Review of accounts based on insurance payer and services provided to patients to determine accurate contractual payment amounts.
• Resolve client-billing problems and rescue accounts receivable delinquency, applying good customer service in a timely manner.
• Collect customer payments in accordance with payment due dates.
• Review and monitor assigned accounts and all applicable collection reports.
• Provide timely follow-up on payment arrangements.
• Mail correspondence to customers to encourage payment of delinquent accounts.
• Fax documents to client accounts for effective follow up.

Qualifications

• High School Diploma/GED – BS degree preferred.
• Current (five-years) of no felonies or substance abuse convictions.
• Must have two-years of continuous sobriety prior to hire, if a recovering alcoholic or drug addict and participate in a self-help program.
• 1 year of collections experience in the healthcare field preferred; preferably in the mental health and substance abuse field.
• Knowledge of insurance submittals procedures and medical forms and coding.

Benefits

• Paid training
• Health insurance offered after 90 days
• Afforded PTO after 90 days
• Dental, vision, life insurance offered after 90 days
• Opportunity to grow into a leadership role
• Bonus structure after 90 days