Medical Claims Processor

About the role

Northwest Administrators, Inc. is an industry leader in third-party administration of employee benefits, administering one of the largest multi-employer pension plans in the country and numerous large health and welfare plans. The position is based in the Seattle, WA office.

Responsibilities

• Process medical claims accurately, thoroughly and according to plan requirements
• Follow up on claims needing additional information
• Refer problem claims to a supervisor and/or auditor for review
• Monitor “inbox” to ensure that claims and referrals are handled timely
• Special projects as assigned

Requirements

• Minimum 1 year of experience in medical claims processing
• Strong analytical skills and ability to juggle and prioritize workloads
• Excellent verbal and written communication skills, including interpersonal abilities
• Passionate about customer service, delivering it as you would expect to receive it
• Detail‑oriented with strong problem‑solving abilities
• Proficient with technology; intermediate level Excel and Word

Benefits

• Medical, Dental, Vision & Rx benefits
• Employer‑provided/fully funded Defined Benefit Pension
• Up to 8.6 days of Paid Leave and 10 Holidays
• Strong team environment with good work‑life balance

Pay

Union scale wages with raises every 6 months, starting at $25.50/hr and reaching up to $35.50/hr.