Medical Case Manager - Nurse

About the role

This role provides Medical Assistance and Claims Management services for insurers and brokers around the world. The Medical Assistance Nurse Advisor supports the Medical Operations – Medical Team department and is integral to the provision of Medical Assistance.

Responsibilities

• Review medical information in a timely fashion and provide an expert opinion on how to provide the highest level of care to our client group.
• Manage a wide variety of cases, from non-urgent outpatient reviews to emergency medical evacuations.
• Interact with medical professionals from different countries to obtain medical information in a timely manner to provide an effective response.
• Draw upon own experience and the shared experience of the team to provide an informed opinion on case management.
• Communicate effectively with colleagues within the Operations team to ensure open and effective communication.
• Perform telephonic patient assessments and provide remote health advice for some of our prestige clients.

Requirements

• Qualified and registered nurse with recent clinical expertise, preferably from a critical care area.
• Effective communication skills, both verbal and written.
• Critical thinking skills to make informed decisions.
• Experience managing a caseload and prioritizing tasks.
• Problem-solving skills to integrate and work well within a team.

Qualifications

• Minimum of 3 years of clinical experience, preferably in a critical care setting.
• The ability to plan and manage a caseload.
• A can-do attitude and the ability to take ownership of problems and resolve them.
• An effective time manager who can prioritize tasks.

Skills

• Knowledge of medical case handling procedures.
• Ability to communicate effectively with medical professionals internationally.
• Experience in providing remote health advice.

Benefits

Information Security: Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.

Pay

$80,000–$85,000, commensurate with experience and qualifications.

Schedule

10 hours a day (Flexible schedule) Onsite. Occasional Night shifts required.

Additional Information

Applicants will need to have a valid passport to travel as training will likely be provided in the UK.