Medical Billing & Collections Rep

Position Summary

As a Medical Billing and Collections Representative, you will play a crucial role in managing delinquent medical accounts and ensuring timely resolution. Your responsibilities will include helping patients with payment arrangements, addressing account disputes, and collaborating with insurance companies for re-billing. You will also perform skip tracing to locate missing payments.

Position Requirements

• Manage and resolve overdue medical accounts.
• Aid patients with payment arrangements and disputes.
• Re-bill insurance companies as needed.
• Maintain accurate account records.
• Collaborate with billing teams and insurance companies.

Qualifications

• Education: High school diploma / GED
• Experience: 1- 2 years’ experience in Call center/Collections operations in a Healthcare field.
• Working insurance collection knowledge including verification of insurance and insurance follow up activities to get claims paid.
• Strong communication and organizational skills.
• Ability to work independently and meet goals.
• Experience with medical billing software is a plus.
• Previous collections or customer service experience preferred.
• Ability to handle over 100 calls per day.
• Bilingual in Spanish (preferred).

Compensation

• Hourly Rate: $15.00 per hour
• Bonus Potential: Eligible for up to a $3,500 monthly bonus based on performance.

Work Hours

• Shift Options: 9:00 AM – 6:00 PM or 10:00 AM – 7:00 PM

About the Role

We are seeking a problem-solver with a passion for helping others to join our team as a Medical Billing and Collections Representative. This role requires a customer-focused, assertive individual ready to tackle challenges in a fast-paced environment.

Benefits & Incentives

• Comprehensive Health Coverage: Available starting after 90 days of full-time employment.
• Life & Disability Insurance: Basic life/AD&D, short-term, and long-term disability coverage, with optional voluntary life/AD&D plans.
• 401(k) Plan: Eligible to participate in the company’s 401(k) plan after 6 months of continuous service.
• Paid Time Off (PTO): Start accruing PTO from your very first day of employment.
• Flexible Benefits: Customize your benefits package to fit your personal and family needs.

About ARStrat/GetixHealth

Founded in 1992, ARStrat/GetixHealth has grown into a leading provider of healthcare revenue cycle management services, with offices across the United States and India. We work with healthcare organizations to optimize their financial performance, offering solutions that enhance efficiency and profitability. Our team of 1,800 dedicated professionals delivers exceptional patient care, compliance, and cutting-edge technology to help clients succeed. With a relentless commitment to patient satisfaction, we ensure that every step of the revenue cycle is streamlined and patient centered.

Equal Employment Opportunity

ARStrat is an equal employment opportunity employer and participates in E-Verify.