Medical Billing (Claims) Supervisor

Responsibilities

• Be the point person for questions from your team members. Coordinate answers with agencies and/or internal departments including Operations.
• Sign off/approve credit memos and employee receivables.
• Audit team performance, monitor team metrics and manage claims process.
• Train new employees and existing employees in department procedures and agency requirements.
• Absorb claims procedures for all new agencies prior to transitioning to Claims Specialist.
• Prepare A/R reports for your team’s agencies to monitor unpaid claims.
• Work with team members and agencies to collect outstanding payments.
• Communicate with Claims Manager including but not limited to: training issues, agency challenges, unbilled items and A/R issues.
• Attends trainings, conferences and staff meetings.
• Participates in company continuous improvement processes.
• Upholds company values and mission.

Qualifications

• 2 years of experience relevant to the work performed.
• Experience with Microsoft Office products is necessary, specifically Microsoft Excel.
• Excellent organizational and administrative skills with demonstrated ability to work towards and meet deadlines by planning and organizing.
• Experience in working on complex projects with critical thinking and problem solving.
• Excellent written and oral communication skills.
• Strong attention to detail.
• Able to work with numbers and apply basic math skills to daily tasks.
• Strong ability to lead and mentor multiple team members.