Medical Asst Primary Care Exec Park

NCH is an independent, locally governed non-profit delivering premier comprehensive care. Our healthcare system is comprised of two hospitals, an alliance of 700+ physicians, and medical facilities in dozens of locations throughout Southwest Florida that offer nationally recognized, quality health care. NCH is transforming into an Advanced Community Healthcare System™ and we’re proud to provide higher acuity care and Centers of Excellence, offer Graduate Medical Education and fellowships, have endowed chairs, conduct research, participate in national clinical trials, and partner with other health market leaders like Hospital for Special Surgery, Encompass, and ProScan. Join our mission to help everyone live a longer, happier, healthier life.

About the role

The Medical Assistant is responsible for providing basic care to patients following established standards and practices.

Responsibilities

• Fulfills patient care responsibilities as assigned, which may include checking schedules and organizing patient flow.
• Escorts patients to exam/procedure rooms.
• Observes, records, and reports patient observations and reactions to drugs and treatments to providers.
• Assists patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc.
• Collects patient history including current medications, allergies, symptoms, etc.
• Provides patient care as directed by the provider, including screenings and treatments in accordance with established standards.
• Assists providers with various procedures as needed.
• Documents in the Electronic Medical Record and relays information/instructions to patient/family.
• Documents all interventions, phone calls, patient/family responses, medication dispensed or prescribed, hospital data.
• Answers patient phone calls and messages, acting as a communication liaison between the patient and provider.
• Fulfills clerical responsibilities as assigned, which may include filing or sending medical records to a patient or referral provider, appointment scheduling.
• Collects and handles lab specimens following established standards and practices.
• Adheres to infection control safety guidelines, maintains equipment, instruments, and stock supplies.
• Utilizes electronic referrals process to complete requested physician referrals to NCHMD specialists and ancillary services.

Requirements

• Minimum of High School diploma or GED required.
• Completion of Medical Assistant or practical nursing training program with documented clinical practicum hours; OR Medical Assistant certification; OR a minimum of one-year experience performing above duties in a medical office setting or medical capacity.
• Basic Life Support (BLS) certification required from the American Red Cross or American Heart Association.
• Verified ability to take accurate patient vital signs.
• Excellent verbal and written communication skills with ability to effectively articulate and explain required information to patients.
• Knowledge of CPT and ICD-9 codes.
• Intermediate computer knowledge: uses Microsoft Word, Excel, Outlook, and Windows.
• Knowledge of basic and specialty-specific medical terminology.
• Capable of working under pressure in a fast-paced environment with frequent interruptions while maintaining a professional demeanor and control.