Medical Assisting Externship Coordinator

About the role

The Medical Assisting Externship Coordinator plays a vital role in bridging the gap between classroom instruction and hands-on workforce experience. This position manages all aspects of the externship process—including site development, student placement, compliance, and documentation—with the ultimate goal of converting externship opportunities into employment outcomes.

Responsibilities

• Secure, maintain, and expand a network of externship sites that prioritize externship-to-hire conversions.
• Carefully coordinate student externship placements to ensure 100% on-time starts with the beginning of the externship module.
• Maintain oversight of student attendance, progress, and completion of required externship hours to support timely graduation.
• Conduct site visits, mid-point check-ins, and final evaluations to ensure high-quality learning environments and address issues proactively.
• Confirm all required documentation (immunizations, agreements, evaluations) is complete and compliant prior to placement.
• Collaborate with Career Services Advisors to align externship experiences with long-term employment opportunities.
• Maintain accurate, real-time records in the Student Information System, including documentation required for accreditation and regulatory compliance.
• Provide clear communication and support to students and site supervisors regarding expectations, policies, and program requirements.
• Represent the college professionally with employers and community partners; participate in outreach and career events as needed.
• Serve as a student advocate by troubleshooting challenges, resolving concerns, and ensuring positive externship experiences.
• Ensure minimum of 50% of students receive job offers from their externship site; aim for 70%.
• Ensure 100% of students begin externship on time with the module start.
• Achieve a completion rate of 95%+ of students completing all externship hours and required evaluations.
• Address and resolve all attendance concerns within 14 days after student’s last day of posted attendance.
• Consistently grow the number and quality of affiliated externship sites based on student externship site placement needs each module.
• Ensure 100% timely and accurate submission of site agreements, immunization records, student evaluations, and system documentation.
• Obtain positive feedback from students and externship sites on quality, communication, and overall experience.

Qualifications

• Minimum of three (3) years of hands-on Medical Assisting experience that supports qualification to serve as the externship instructor of record under applicable accreditation guidelines and institutional requirements.
• Two (2) years of experience in project coordination, community engagement, employer relations, or career services preferred.
• Strong organizational and time management skills; proven ability to manage multiple priorities and meet deadlines.
• Excellent verbal and written communication skills with a professional and approachable demeanor.
• Customer-service mindset with the ability to build and maintain positive relationships with students, employers, and faculty.
• Working knowledge of the healthcare industry.
• Valid driver’s license and reliable transportation required; ability to travel frequently for externship site visits.
• Proficiency in Microsoft Office Suite; comfortable using data tracking systems, Student Information Systems (SIS), or CRMs.
• Familiarity with ABHES & ACCES accreditation and prior experience in externship or career services or is a plus.