Medical Assistant - Women's Health Clinic | Full-Time, Day Shift

Phelps Health is a 2000-employee-strong hospital and healthcare system serving the heart of small-town Missouri. No matter where you start with us, we’re committed to taking our team to the top. If you’re ready for the challenge of providing life-saving care or supporting those who do, read on to find your fit in the Phelps Health family.

About the Role

The Medical Assistant functions within his/her skill set in providing patient care as delegated by the clinic LPN/RN, physician, or mid-level provider (APP). Must be well organized, display a high level of professionalism, excellent customer service skills, detail oriented, able to multitask efficiently, a critical thinker, and able to perform in a fast-paced work environment.

Responsibilities

• Follows established hospital policy regarding patient safety measures such as infection prevention, safe patient handling and movement, and notification of the licensed nurse when patient condition changes to ensure that patient care is provided in an optimally safe environment.
• Provides direct interaction to patients in the clinic including escorting patients to rooms, obtaining vital signs, EKGs, verification of medications, allergies, past medical/surgical/family history, and chief complaint/visit reason according to provider preference, documenting accurate information in the patient chart in a timely manner.
• Routes phone messages, patient questions, and telephone communications to appropriate personnel.
• Acts as a general liaison between physician/APP and patient. Calls patients with normal/abnormal test results, answers questions, and assists physician with return calls.
• Assists with renewal and authorization of medications and administers medications (oral, IM, and SQ) as ordered.
• Performs point-of-care lab testing and obtains blood samples and other specimens for lab testing as ordered.
• Schedules appointments, surgeries, diagnostic procedures, and admissions as ordered by the physician. Completes necessary paperwork, prior authorization, referrals, and documentation in a timely manner.
• Monitors supply inventory, assures adequate supplies, cleans, and stocks exam areas.
• Informs and sets up patients and/or guardians for MyChart at the time of service and educates patients regarding the benefits of signing up for MyChart.
• Assists in orienting and training new medical assistants.
• Meets commitments, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, and meets attendance/punctuality requirements.

Requirements

• Completion of an accredited Medical Assistant or Medical Specialist program required or equivalent amount of working experience as a Medical Assistant or Registered/Certified as a Medical Assistant.
• High school diploma.
• One-year Medical Assistant or other medical specialist experience preferred but not required. Medical Clinic experience preferred.
• Registered Medical Assistant (RMA) or a Certified Medical Assistant (CMA) through an approved accrediting organization, such as the American Medical Technologist (AMT) preferred.
• American Heart Association Basic Life Support certification required.

Mental/Physical Requirements

• Considerable mental concentration required.
• Lifting up to 35 lbs., turning activities, and nearly constant walking required.
• Standing, turning, carrying, pushing, pulling, stooping, crouching, twisting, and reaching.

Working Conditions

• Frequent exposure to infectious disease and hostile persons at times.
• Frequent exposure to communicable disease via blood and other body fluids.
• Minimal physical discomfort.