Medical Assistant | Wolfeboro Family Medicine

Job Details

Under the general supervision of the Practice Director, this position assists Physicians, Advance Practice Professionals, and the practice team with direct and support-related patient care.

Responsibilities

• Treat patients in a respectful, confidential, and friendly manner.
• Prepare Provider for a successful appointment by communicating pertinent information.
• Performs phlebotomy, EKGs, rapid strep screens, flu swabs, INR tests, and other tests as ordered by the Provider.
• Aids in minor procedures like pap smears, suturing, dressing changes, catheterizations, and casting.
• Administers medications following the 5 R's of right med, right dose, right route, right patient, right time.
• Provides patients with educational materials and instructs them on medications, diet, exercise, and follow-up instructions.
• Communicates with patients regarding Prescription Drug Monitoring Program requirements and assists with compliance.
• Assists with robust checkout to identify potential barriers for care plan follow-through.
• Conducts nurse visits as requested by the Provider for tasks like hypertension screenings and diabetes follow-ups.
• Accepts and returns patient calls using appropriate telephone etiquette.
• Schedules appointments and processes orders for patients.
• Completes chart prep and performs pre-visit planning/chart preloading.
• Prepares examination rooms with supplies and instruments, ensuring a clean, professional, and welcoming environment.
• Greets patients, introduces themselves, and explains the rooming process.
• Drapes and positions patients, ensuring the Provider is on schedule.
• Cares for, cleans, and sterilizes equipment, and orders medical supplies and medications.
• Processes referrals, pre-certifications, or pre-approvals as needed.
• Utilizes the Electronic Medical Record to complete best practice workflows accurately.
• Documents and updates the patient's medical history within the EMR guidelines.
• Completes the daily work list (order tracking, tasking, document import).
• Ensures compliance in all regulatory item collection.

Qualifications

• Graduate of an approved Medical Assistant Program preferred.
• One to two years' experience in the medical field, or successful completion of an accredited Medical Assistant Program.
• BLS (Basic Life Support) certification required.