Medical Assistant- Wilmington TriHealth Heart Institute

Job Overview

Performs clerical duties, including interpreting scheduling requests, scheduling appointments and/or tests and maintaining medical records for participants, both internally and externally with many different providers and areas of specialty.

Coordicates scheduling of participants within multiple departments internally including nursing, transportation and therapy at three different sites. Has the interpersonal skill to communicate with respect and compassion to customers. Communicates information through various telecommunication devices including Epic, Misys and Outlook.

Aids in coordinating participants flow concerning appointments and/or tests. Assists the physician in examination and treatment of patients, performing miscellaneous delegated duties under the direction of physician. Interviews patients, measures vital signs, such as pulse rate, temperature, blood pressure, weight, and height, and records information on patients' charts, and prepares treatment rooms for examination of patients.

Job Responsibilities

• Performs all responsibilities related to scheduling participants for specialist and routine appointments both internally and externally with many different providers and areas of specialty.
• Captures and maintains medical records for participants, both internally and externally with many different providers and areas of specialty.
• Coordinates scheduling of participants within multiple departments internally including nursing, transportation and therapy at three different sites.
• Follows all scheduling procedures and completes scheduling paperwork accurately and timely.
• Communicates appropriately with customers, transportation and other departments.
• Demonstrates strong customer service skills and appropriate judgement related to phone and in-person interactions.
• Answers phone calls promptly and courteously pertaining to setting up appointments.
• Relays accurate and complete messages to the appropriate person.
• Maintains the safety and cleanliness of the treatment area.
• Exhibits professional image and behavior toward patients, visitors, physicians and employees and creates a positive impression consistent with professional etiquette.
• Assists with medical procedures on adults and children.
• Exhibits flexibility and/or initiative in seeking or accepting additional assignments, and a willingness to learn.
• Exhibits dependability in areas such as attendance, punctuality and the timely performance of duties.

Job Requirements

• High School Degree in Healthcare Clerical background with general computer skills and Knowledge in medical terminology
• EKG Injections Venipuncture Performance of common lab tests according to establish CLIA guidelines and TriHealth policy
• Experience in medical/physician office setting

Benefits

• Comprehensive benefits package—including medical, dental, vision, paid time off, retirement plans, and tuition reimbursement
• Competitive pay based on level of education and experience

Work Schedule

Full-Time (80 hours bi-weekly) M-F 8:00am-5:30pm Can accommodate 8-4:30pm schedule if needed

Location

1184 W Locust St, Wilmington, OH 4517