Medical Assistant - Willing to Train!

About the role

EyeCare Partners is seeking a Medical Assistant (Ophthalmic Technician) to join our team at Cavanaugh Eye Center in Overland Park, KS. This position offers a competitive base pay, full benefits package, and opportunities for growth.

Responsibilities

• Facilitate patient flow
• Assist the doctor in preliminary testing
• Verify medical and vision insurances
• Effectively communicate with patients, doctors, and managers
• Answer inquiries through phone, email, and in-person requests

Requirements

• High School Diploma or GED Equivalent
• Favorable result on Background Check
• Basic computer skills
• Strong customer service skills
• Excitement to learn and grow

Essential Functions

• Provide exceptional customer service during every patient encounter
• Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
• Practice urgency at all times with patient’s time, as well as doctor’s time and schedule
• Comply with all company policies and procedures including HIPAA
• Verify patient information by interviewing patient
• Record medical history, current medications, and confirm purpose of visit
• Record all data in the patient's Electronic Medical Record (EMR)
• Check condition of patient's eyes by observing pupils, muscles, visual acuity, and extraocular movements
• Demonstrate working knowledge of eye anatomy, diseases, symptoms, and ocular medications
• Perform a variety of diagnostic tests including visual fields, OCT, GDX, IOL master, auto refractor, and topography
• Handle a wide range of duties while using equipment to perform initial testing needed to prepare a patient for an exam with an Ophthalmologist

Qualifications

• Desire to gain industry knowledge and training
• Ability to grow, adapt, and accept change
• Consistently creates a positive work environment by being team-oriented and patient-focused
• Ability to interact with all levels of employees in a courteous, professional manner at all times
• Commitment to work over 40 hours to meet the needs of the business
• Reliable transportation that would allow employee to go to multiple work locations with minimal notice

Education and/or Experience

• Minimum Required: High school diploma or general education degree (GED) required
• Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience

Licenses and Credentials

• Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification is preferred, but not required

Systems and Technology

• Proficient in Microsoft Excel, Word, PowerPoint, Outlook

Physical Requirements

• This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25–50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required 100% of the time. Occasional driving or climbing may also be necessary.