Medical Assistant - Valley Medical Arts Clinic

About the role

We're committed to bringing passion and customer focus to the business. We are seeking a Medical Assistant to join the ASAS Health team! This position performs various duties and responsibilities in a manner that emphasizes quality of care and customer service. The incumbent must work collaboratively with all Clinical services staff to support direct patient services, exhibiting flexibility and a “can-do” attitude. Patient services are the key priority in this position, requiring the MA to serve as a point of contact with other internal and external departments, all to foster an environment that promotes patient comfort and trust. The position must exemplify the core values and mission of the organization, consistently exercising utmost discretion, diplomacy and tact in patient/staff interactions.

Responsibilities

• Prepares for patient visits by reviewing and updating patient records prior to face-to-face encounters and/or Virtual Visits (Telehealth), including checking for updates of recent test results, lab results, and correspondence.
• Maintains exam rooms according to protocols: cleans rooms between patient exams to ensure patients' comfort and compliance with infection control standards; ensures all necessary supplies are stocked.
• Appropriately prepares patients for a visit and always alerts the physician / mid-level provider when the patient is ready to be seen.
• Provides initial medical screening: greets patients and directs them to the appropriate exam room; takes weight, height, temperature, blood pressure, and basic medical history; accurately documents in medical chart according to generally accepted medical standards.
• Assists physician or mid-level providers upon request during the patient's examination according to generally accepted medical standards.
• Utilizes time constructively and efficiently by assisting in duties such as restocking rooms/shelves/trays, checking supplies, and ensuring that all areas and exam rooms are clean and orderly.

Qualifications

• High school graduate (or GED) required.
• Current, valid Certification of Medical Assistant preferred (new hires without certification must obtain it within 90 days; ASAS reimburses up to $250 for exam and training materials – see Benefits).
• Current, valid CPR certification.
• Valid Texas Driver’s License preferred; insurance and ability to travel as required.

Skills

• Excellent communication skills for taking patient histories, understanding instructions, and documenting medical information.
• Ability to effectively communicate with patient population and staff while demonstrating diplomacy and tact.
• Beginner to intermediate computing and phone skills.
• Demonstrates flexibility regarding job duties and assignments; willingness to cross‑train within other departments.
• Ability to multi‑task and work effectively in a high‑stress, fast‑moving environment.
• Culturally sensitive with demonstrated ability working with ethnically diverse populations.
• Working knowledge of “Universal Precautions” and professionalism.
• Thorough understanding of confidentiality and non‑disclosure per HIPAA standards.
• Bilingual English/Spanish strongly preferred; other languages a plus.

Benefits

• Reimbursement of up to $250 for Medical Assistant certification expenses ($150 for the certification exam and $100 for approved training materials) for new hires who need to obtain certification within 90 days of start date.