Medical Assistant Trainer
Dermatology Partners · Birdsboro, PA · 4 days ago
On-siteHealthcareFull-time
Responsibilities
- Full-time Monday through Friday position (40 hours/week), in-person role
- Must have reliable method of transportation to all offices contained within region
- Must have availability to be present for all clinic hours for offices in region
- Complement Regional Manager by developing and implementing plans to address knowledge or other deficiencies in offices corresponding to territory
- Oversee clinical new hire training in individual offices using standardized 4-week clinical goals and objectives
- Ensure all clinical staff within region are given tools for success, monitor and identify staff who do not develop or perform up to expectations
- Conduct new hire Training and Orientation Classes for further education in classroom style setting
- Responsible for overseeing corrective actions when necessary for:
- Scribing Content and Quality, MIPS Quality Scores, Autoclave and Spore Testing, Pathology Logs and Backlog, Appts with No Follow Up Report, Admin Duties – Tasks, Prior Authorizations, Faxes, etc
- Support and implement clinical changes and initiatives developed by management
- MIPS action for low scoring offices, changes to specimen logging workflow, etc
- Work as a resource for both new and established clinical staff in region
- Work directly with paired Regional Manager to develop schedule and action plan to address training needs for offices in territory
- Plan training approaches and strategies for areas of performance below standards of Dermatology Partners
Qualifications
- Experience in clinic-based Dermatology care – recommended 3 years minimum
- Experience scribing in EMA by Modernizing Medicine – recommended 1 year minimum
- Experience coordinating and/or leading a team (clinical manager, lead MA) preferred
- Understanding and ability to teach/oversee common compliance related issues
- Instrument Cleaning and Packaging, Autoclaves and Spore Testing, Expired Supplies and Ordering, Unlabeled Syringes, HIPAA/OSHA concerns
- Understanding of MIPS quality payment program