Medical Assistant - The Retina Clinic

About the role

Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum.

Responsibilities

• Facilitate patient flow
• Absorb preliminary testing
• Verify medical and vision insurances
• Communicate effectively with patients, doctors, and managers
• Answer inquiries through phone, email, and in-person requests

Requirements

• High School Diploma or GED Equivalent
• Experience working in the medical/healthcare field preferred
• Favorable result on Background Check
• Basic computer skills
• Strong customer service skills
• Excitement to learn and grow

Qualifications

• Dilation
• Refraction
• Pressures
• Performing a variety of diagnostic tests including visual fields, OCT, GDX, IOL master, auto refractor and topography
• Working knowledge of eye anatomy, diseases, symptoms and ocular medications
• General office duties and cleaning to be assigned by manager

Skills

• Reliable transportation
• Ability to work weekends
• Desire to gain industry knowledge and training
• Commitment to work over 40 hours
• Initiative in accomplishing practice goals
• Adaptability and acceptance of change
• Positive work environment

Benefits

• Full Benefits Package - Medical, Vision, Dental and Life Insurance
• 401k + Employer Matching
• Paid Time Off (PTO) and Paid Holidays
• Paid Maternity Leave
• Eyecare Certification Reimbursement
• Employee Discounts
• Competitive Base Pay

Pay

Competitive Base Pay

Schedule

Full Time

Hours

Monday 8:30am-6:30pm, Tuesday-Friday 8:30am-4:30pm

Formal Job Description

An Ophthalmic Technician is a valuable asset to an Ophthalmologist as they assist in providing excellent patient care to the patients during their visit. This employee is able to handle a wide range of duties while using equipment to perform the initial testing needed to prepare a patient for an exam with an Ophthalmologist.

Essential Duties and Responsibilities

• Provide exceptional customer service during every patient encounter (in person or via phone)
• Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
• Practice urgency at all times with patient’s time, as well as doctor’s time and schedule
• Comply with all company policies and procedures including HIPAA
• Verify patient information by interviewing patient
• Record medical history, current medications and confirm purpose of visit
• Record all data in the patient's Electronic Medical Record (EMR)
• Check condition of patient's eyes by observing pupils, muscles, visual acuity, and extraocular movements

Essential Functions

• Dilation
• Refraction
• Pressures
• Performing a variety of diagnostic tests including visual fields, OCT, GDX, IOL master, auto refractor and topography
• Working knowledge of eye anatomy, diseases, symptoms and ocular medications
• General office duties and cleaning to be assigned by manager

Required Skills

• High school diploma or general education degree (GED)
• One year of related experience and/or training; or equivalent combination of education and experience
• Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) is preferred
• Favorable result on background check required
• Must be able to provide proof of identity and right to work in the United States