Medical Assistant - Supportive Care

About the role

We're looking for someone who wants to innovate in healthcare. Join us to support a clinical team making a difference in patient care.

Responsibilities

• Greet patients and escort them to exam rooms.
• Perform hand washing, weigh patients, take vital signs, document chief complaints, and administer limited injections as directed.
• Communicate with patients about lab results, physician orders, and medication instructions.
• Manage patient registrations, schedules, insurance verifications, and manage no-show lists.
• Prepare exam rooms, manage supplies, and assist with equipment cleaning.
• Provide customer service, handle phone inquiries, and collect payments.
• Support the revenue cycle process by maintaining patient records and participating in the billing process.
• Coordinate specialty referrals and appointments, complete prior authorizations, and accompany providers on home visits.
• Ensure compliance with policies, procedures, and regulations to maintain patient safety.
• Attend departmental meetings and provide recommendations for improvement.

Requirements

• High school diploma or GED.
• Completion of a Medical Assistant program or equivalent experience.
• BLS certification or willing to obtain within 30 days of hire.
• Excellent customer service skills.
• Proven knowledge of medical terminology.
• Proficiency in Windows navigation and MS Office applications.
• Ability to type and enter data efficiently and accurately.

Preferred Qualifications

• National Certified Medical Assistant (NCMA) Certification or Certified Clinical Medical Assistant (CCMA) Certification.
• One year of related experience.
• Ability to work independently and learn new skills.
• Effective communication and multitasking abilities.
• Attention to detail.

Benefits

• Comprehensive benefits package.
• Incentive and recognition programs.
• Equity stock purchase.
• 401(k) contribution.

Pay and Schedule

The hourly pay for this role ranges from $18.25 to $25.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

Schedule

Full-time employment.