Medical Assistant - SSC

About the role

The Medical Assistant supports the practice with overall responsibility for maintaining efficiency of patient flow. They perform a variety of clinical and administrative duties, including but not limited to:

• Maintaining universal precautions
• Rooming patients, taking vital signs and measurements
• Performing phlebotomy as needed
• Administering vaccines
• Performing treatments and procedures as ordered by the provider
• Answering practice education, counseling, and performing various testing and screenings
• Maintaining patients' rooms, setting up and stocking as appropriate, and ordering and tracking supplies
• Greeting patients, scheduling appointments, processing orders, collecting encounter forms, answering telephones, preparing correspondence, preparing patient charts, obtaining referrals, and handling administrative tasks

Responsibilities

• Greet patients and escort them into exam rooms
• Assist with procedures as directed and supervised by MD, NP, or PA
• Take vital signs and document accordingly
• Assist administrative team with greeting patients, scheduling appointments, processing orders, collecting encounter forms, and answering telephones
• Coordinate room rotations and assist with varied procedures
• Receive and prepare test results, notify patients of follow-up, and clean instruments and equipment
• Communicate critical patient information to nurses and providers, maintain excellent customer service, and foster a collaborative environment
• Ensure appropriate communication with physicians, nurse practitioners, and staff regarding schedule changes
• Cross-train to assist in covering the front desk team
• Perceive new employees, review departmental protocols, policies, and workflow, and provide support, training, and knowledge sharing
• Collaborate with Nursing Supervisor in preparation of yearly evaluations, providing individual feedback, assisting with chart review, and ensuring compliance with personnel policies
• Participate in flu clinics
• Work in a safe environment, demonstrating required competencies, verifying patient identification, adhering to universal precautions, disposing of hazardous materials, using proper body mechanics, and following chain of command

Requirements

• Minimum Education: High School Diploma or equivalent preferred, completion of a Medical Assistant program preferred
• Experience: Experience in a clinical setting preferred
• Licenses/Certifications: BLS - Basic Life Support required, CMA - Certified Medical Assistant certificate preferred
• Knowledge and Abilities: Exceptional interpersonal, communication, and customer service skills; strong clinical judgment; good organizational and prioritization skills; ability to work as a team player; demonstrated knowledge of medical procedures; extensive knowledge of anatomy, physiology, and English grammar; ability to react calmly and effectively in emergencies; ability to read, understand, and respond to detailed oral and written instructions; ability to communicate clearly; ability to lead and take direction from Nursing Supervisor; computer proficiency through efficient use of electronic medical record, telephone communications, e-mail, and other computer software as required.

Pay

$23.23 - $31.26 per hour

Schedule

Day shift, Monday-Friday