Medical Assistant/Secretary

About the role

Northwell is the largest not-for-profit health system in the Northeast, serving residents of New York and Connecticut with 28 hospitals, more than 1,000 outpatient facilities, 22,000 nurses and over 20,000 physicians. The organization cares for more than three million people annually and is New York State’s largest private employer with over 104,000 employees.

Schedule

• Full-time position
• Monday – Friday
• 8-hour shifts between 7:45 am and 5:00 pm
• Location: Danbury – 25 Germantown Rd

Responsibilities

• Greets and escorts patients from the waiting room to the clinical area
• Performs intake activities and documents patient information including vital signs, current medications, allergies, and updates the EMR with current PCP, referring provider, and preferred pharmacy
• Transcribes and updates patient information in the patient record, including demographic, medication history, social and medical history
• Provides clerical and secretarial support related to patient care, including preparing and organizing patient charts
• Completes paperwork such as disability forms and scans pertinent patient information
• Performs EMR Orders Reconciliation as assigned
• Ensures examination areas are clean, stocked, and properly prepared for patient visits
• Assists patients into gowns and ensures clinical paperwork, supplies, and educational materials are available for providers
• Conducts in-office testing as directed by the provider
• Coordinates testing and outside ancillary services as applicable
• Reviews instructions for upcoming procedures and tests
• Collects, prepares, and processes specimens as directed by the provider
• Logs and reconciles specimen results in the patient record
• Maintains inventory and ensures proper upkeep, cleaning, and testing of medical equipment and supplies
• Coaches and educates colleagues on office procedures and techniques
• Performs pathology and other audits as assigned
• Demonstrates and maintains practice-based competencies for in-office surgical procedures if applicable, including setup, patient preparation, recovery, and room turnover under RN direction
• Interacts with patients and colleagues in accordance with service excellence standards
• Fulfills all compliance responsibilities related to the position

Requirements

• High School diploma/GED with 1 year of Medical Assistant or Secretary experience, or new graduate of a Medical Assistant program, Nursing Assistant training program, or EMT certification, or 3 years of job-related experience in a medical office
• Basic medical knowledge and terminology
• Skilled in obtaining accurate patient vital signs
• Data entry proficiency

Qualifications

• Minimum of one year of relevant experience
• CPR certification preferred
• Bilingual preferred

Skills

• Basic medical knowledge and terminology
• Accurate vital sign measurement
• Data entry
• EMR proficiency
• Specimen collection and processing
• Inventory management
• Patient education and communication

Working Conditions

• Manual skills/motor coordination and finger dexterity required
• Some occupational risk exposure
• Medium to heavy physical effort; may exert up to 35 lbs of force
• Some exposure to dirt, odors, noise, and human waste

Pay

• Hourly salary range: $18.83 – $34.50