Medical Assistant/Secretary

Responsibilities

• Greets and brings patient back from waiting room to clinical area.
• Performs all necessary intake activities and documents appropriate information including vital signs, current medications and allergies, verifies EMR reflects current PCP, appropriate referring provider, and preferred pharmacy, etc.
• Transcribes and updates patient information in the patient record.
• Transcribes demographic, medication history, social and medical history as reported by the patient from the intake form.
• Provides clerical and secretarial work associated with patient care.
• Prepares and organizes patient charts for assigned providers.
• Completes other paperwork such as disability paperwork and scanning of other pertinent patient information as appropriate.
• Performs and stays current with EMR Orders Reconciliation process as assigned.
• Assures the examination area is clean after each patient use and stocked.
• Performs environmental rounds on a weekly/monthly basis as assigned.
• Assures the patient is properly prepared for the scheduled visit to maintain timely patient flow.
• This includes assisting patients into gowns, having clinical paperwork, any needed supplies and educational materials immediately available for the provider use.
• Conducts in-office testing as directed by the provider.
• Collaborates with providers to coordinate testing and outside ancillary services as applicable.
• Reviews instructions for upcoming procedures and tests as applicable.
• Collects, prepares and processes specimens as directed by the provider.
• Completes process by assuring specimen results are logged in the accession book and are reconciled in the patients record.
• Maintains inventory and ensures proper upkeep, cleaning and testing of medical equipment and supplies.
• Fills out appropriate logs.
• Coaches and educates colleagues in office regarding procedures and techniques as new members join the group.
• Performs pathology and other audits as assigned by supervisor.
• Demonstrates and maintains practice-based competencies for in-office surgical procedures if applicable.
• This includes procedure setup, patient prepping with sterile technique, patient recovery and room turnover under RN direction.
• Interacts with patients and colleagues in accordance with Western Connecticut Medical Group service excellence standards.
• Fulfills all compliance responsibilities related to the position.
• Performs other duties as assigned.

Requirements

• High School diploma/GED with 1 year MA/Secy experience, or new graduate of Medical Assistant program, or Nursing Assistant training program, or EMT certification, or 3 years job related experience in a medical office.
• Basic medical knowledge and terminology.
• Skilled in obtaining accurate patient vital signs.

Skills

• Data entry required.

Education

• HS GRAD/EQUIVALENT

Desired

• CPR certification preferred.
• Bi-lingual preferred.