Medical Assistant Scheduler, General Surgery
Tennessee Oncology · Murfreesboro, TN · 1 mo ago
HealthcareFull-time
We need to output HTML fragment with sections: headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must only include sections that have real specific content. The posting includes description of role, essential functions (duties), knowledge/skills/abilities, education & experience, physical requirements. No explicit benefits, pay, schedule. So we should not create those sections. We need to include About the role? The posting includes an introductory paragraph about Tennessee Oncology and "Why Join Us?" but that is more about company. Could be "About the role" maybe not. The job description starts with "Job Description The Medical Assistant Scheduler will support...". We could treat that as About the role. But we need to decide which headings to use. The instruction: use
for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must only include sections that have real specific content. The posting includes description of role, essential functions (duties), knowledge/skills/abilities, education & experience, physical requirements. No explicit benefits, pay, schedule. So we should not create those sections. We need to include About the role? The posting includes an introductory paragraph about Tennessee Oncology and "Why Join Us?" but that is more about company. Could be "About the role" maybe not. The job description starts with "Job Description The Medical Assistant Scheduler will support...". We could treat that as About the role. But we need to decide which headings to use. The instruction: use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can choose headings that match content. We have:
- About the role: could include the introductory description about Tennessee Oncology and why join us? But that's more about company. However we can still include a short paragraph about the role: "The Medical Assistant Scheduler will support a multidisciplinary surgical team specializing in surgical oncology care..." That's from job description.
- Responsibilities: list of essential functions (duties). Use - .
- Requirements: could include Education & Experience, plus certifications, etc.
- Qualifications: maybe overlapping with Requirements; but we can combine. The instruction says prefer a few substantive sections over many thin ones. So we could have About the role, Responsibilities, Requirements (which includes education, experience, certifications, knowledge/skills/abilities, physical requirements). Or we could split into Requirements and Qualifications. But we need to avoid thin sections. Let's decide: About the role, Responsibilities, Requirements (covering education/experience, knowledge/skills/abilities, physical requirements). No Benefits/Pay/Schedule.
We must preserve all substantive information, not invent or summarize away detail. So we need to include all bullet points from essential functions, knowledge/skills/abilities, education & experience, physical requirements.
We need to ensure we don't repeat job title as heading. Not include Job ID etc.
We need to remove boilerplate: cookie/navigation/legal/EEO etc. There's none.
We need to output only HTML fragment.
Let's extract content.
Introductory paragraph: "Tennessee Oncology, one of the nation’s largest, community-based cancer care specialists, is home to one of the leading clinical trial networks in the country. Established 1976 in Nashville, Tennessee Oncology’s mission remains unchanged: To provide access to high-quality cancer care and the expertise of clinical research for all patients, at convenient locations within their community and close to their home. Our growing network of physicians and locations is based on this mission. Tennessee Oncology is committed to advancing both the science of detection and targeted treatments, and to making these advances available to every patient. We believe caring for cancer patients is a privilege. Why Join Us? We are looking for talented and highly-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve."
That's about company and why join us. Could be part of About the role? Might be considered "About the company". But we can include it as part of About the role? The instruction says About the role heading for section headings (e.g. About the role...). It's okay to put company overview there? Might be okay but better to keep it as About the role? Actually About the role should describe the role, not company. However we have no separate "About the company" heading allowed. We could incorporate that into About the role as a brief intro. But we must not invent or summarize away detail; we can keep it as is.
Then "Job Description The Medical Assistant Scheduler will support a multidisciplinary surgical team specializing in surgical oncology care. This role requires strong clinical, administrative, and communication skills to ensure seamless coordination of patient care across multiple specialties." That's role description.
We'll combine that into About the role paragraph.
Now Responsibilities: list of essential functions (the bullet points). Let's extract each line:
- Assist with in-office oncology-related procedures as directed by providers, including wound care, drain management, dressing changes, and port care/flushing.
- Provide clear and compassionate pre-operative and post-operative instructions tailored to oncology patients and their families.
- Offer empathetic education and support to patients and caregivers navigating complex oncology treatment, surgery, and recovery.
- Collaborate with surgeons and nurse practitioners (NPs) to coordinate hospital admissions, discharges, and follow-up appointments for oncology patients.
- Coordinate with infusion centers, radiation oncology, and pathology departments to ensure treatment plans are aligned and diagnostic results are communicated promptly.
- Collaborate with referral coordinators for urgent or complex oncology referrals to ensure timely scheduling and continuity of care.
- Coordinate and schedule surgical procedures, pre-operative testing, multidisciplinary consults, and post-operative appointments for oncology patients.
- Upload and maintain all required documentation in hospital scheduling platforms, eCW, and provider Outlook calendars; ensure alignment across all systems.
- Track urgent or time-sensitive oncology cases and escalate to providers when delays may impact patient outcomes.
- Verify insurance coverage and obtain prior authorizations for oncology-related surgical procedures, imaging, and specialty services.
- Communicate effectively with patients and families regarding oncology treatment plans, anticipated next steps, and clinical concerns requiring provider follow-up.
- Monitor and support accurate, timely completion of MIPS (Merit-based Incentive Payment System) requirements for assigned oncology providers.
- Serve as a liaison between patients, providers, infusion centers, hospitals, pathology departments, and external offices to ensure timely exchange of information and care coordination.
- Ensure surgical documentation—including operative notes, consults, imaging results, pathology reports, and multidisciplinary updates—is uploaded, reviewed, and completed accurately in eCW.
- Travel to other TSC sites as needed.
- Perform other duties as assigned.
Now Knowledge, Skills & Abilities list:
- Proven ability to multi-task in fast paced environment is essential.
- Strong organizational skills and attention to detail.
- Knowledge of OSHA requirements for safe handling of blood and body fluids.
- Skill in computer applications.
- Skill in verbal and written communication.
- Skill in gathering and reporting information.
- Exceptional Skill in customer service, i.e., answering phone, greeting patients.
- Ability to work effectively with staff, and other internal and external sponsor and agencies.
- Demonstrates a positive, respectful, empathetic attitude at all times.
- Ability to multitask and prioritize in a fast-paced environment.
- Excellent communication and interpersonal skills.
Note some duplicates: "Proven ability to multi-task in fast paced environment is essential." and later "Ability to multitask and prioritize in a fast-paced environment." Might be similar but we keep both as they appear.
Education & Experience:
- High School diploma or GED is required.
- Current BLS certification required or must be obtained within 90 days of hire.
- Graduate of Medical Assistant Training Program or 6-months recent Medical Assistant experience in a healthcare setting required.
- Strong knowledge of medical terminology and surgical procedures is required.
- Completion of a Medical Assistant training program and/or certification (CMA, RMA, or CCMA) is preferred.
- Proficient in EMR systems (preferably eCW) and Microsoft Office.
Physical Requirements (under Oocupational Risk Category PHYSICAL REQUIREMENTS:):
- Ability to sit, stand, and walk for extended periods.
- Frequent use of hands, reaching, and handling.
- Occasional lifting of up to 50 pounds.
We need to include all.
Now we need to decide sections.
Option: About the role (intro + job description), Responsibilities (essential functions), Requirements (education/experience + knowledge/skills/abilities + physical requirements). Could also split knowledge/skills as Skills section. But we have limited headings allowed; we can use Skills heading for knowledge/skills/abilities. Then Requirements for education/experience. Physical requirements could be part of Requirements or separate? There's no specific heading for physical requirements; we could include under Requirements.
Thus sections: About the role, Responsibilities, Requirements, Skills.
But we must avoid thin sections. Skills section will have many items; good.
Requirements will have education/experience + physical requirements.
Let's craft.
About the role: combine the introductory paragraph about Tennessee Oncology and why join us plus the job description sentence.
We need to ensure we don't repeat job title as heading. That's fine.
Now produce HTML:
About the role
...
Responsibilities
- ...
...
Requirements
... education/experience ...
... physical requirements ...
maybe combine into one with sentences separated by semicolons? Better to keep as
containing multiple sentences.
But we might want to use
for requirements list? The instruction says use - for any list of duties/requirements/benefits. So for requirements list we should use
- . However we also have prose paragraphs. For education/experience we could make a list. For physical requirements also list.
Thus Requirements section could have two lists: one for Education & Experience, another for Physical Requirements. But we need headings? Not required; we can just have a
with items.
But we need to preserve all info; we can combine into one list with all items.
Let's do:
Requirements
- High School diploma or GED is required.
- Current BLS certification required or must be obtained within 90 days of hire.
- Graduate of Medical Assistant Training Program or 6-months recent Medical Assistant experience in a healthcare setting required.
- Strong knowledge of medical terminology and surgical procedures is required.
- Completion of a Medical Assistant training program and/or certification (CMA, RMA, or CCMA) is preferred.
- Proficient in EMR systems (preferably eCW) and Microsoft Office.
- Ability to sit, stand, and walk for extended periods.
- Frequent use of hands, reaching, and handling.
- Occasional lifting of up to 50 pounds.
Now Skills section:
Skills
- Proven ability to multi-task in fast paced environment is essential.
- Strong organizational skills and attention to detail.
- Knowledge of OSHA requirements for safe handling of blood and body fluids.
- Skill in computer applications.
- Skill in verbal and written communication.
- Skill in gathering and reporting information.
- Exceptional Skill in customer service, i.e., answering phone, greeting patients.
- Ability to work effectively with staff, and other internal and external sponsor and agencies.
- Demonstrates a positive, respectful, empathetic attitude at all times.
- Ability to multitask and prioritize in a fast-paced environment.
- Excellent communication and interpersonal skills.
Now we need to ensure we didn't miss any content: The "Why Join Us?" paragraph is included in About the role. The job description sentence about role requiring strong clinical, administrative, and communication skills is also included.
Check if any other content: "Our growing network of physicians and locations is based on this mission." etc included.
Now ensure we didn't include any boilerplate like EEO etc. Not present.
Now output HTML fragment only.
Let's craft the About the role paragraph:
We need to combine:
"Tennessee Oncology, one of the nation’s largest, community-based cancer care specialists, is home to one of the leading clinical trial networks in the country. Established 1976 in Nashville, Tennessee Oncology’s mission remains unchanged: To provide access to high-quality cancer care and the expertise of clinical research for all
- .
- Requirements: could include Education & Experience, plus certifications, etc.
- Qualifications: maybe overlapping with Requirements; but we can combine. The instruction says prefer a few substantive sections over many thin ones. So we could have About the role, Responsibilities, Requirements (which includes education, experience, certifications, knowledge/skills/abilities, physical requirements). Or we could split into Requirements and Qualifications. But we need to avoid thin sections. Let's decide: About the role, Responsibilities, Requirements (covering education/experience, knowledge/skills/abilities, physical requirements). No Benefits/Pay/Schedule.
We must preserve all substantive information, not invent or summarize away detail. So we need to include all bullet points from essential functions, knowledge/skills/abilities, education & experience, physical requirements.
We need to ensure we don't repeat job title as heading. Not include Job ID etc.
We need to remove boilerplate: cookie/navigation/legal/EEO etc. There's none.
We need to output only HTML fragment.
Let's extract content.
Introductory paragraph: "Tennessee Oncology, one of the nation’s largest, community-based cancer care specialists, is home to one of the leading clinical trial networks in the country. Established 1976 in Nashville, Tennessee Oncology’s mission remains unchanged: To provide access to high-quality cancer care and the expertise of clinical research for all patients, at convenient locations within their community and close to their home. Our growing network of physicians and locations is based on this mission. Tennessee Oncology is committed to advancing both the science of detection and targeted treatments, and to making these advances available to every patient. We believe caring for cancer patients is a privilege. Why Join Us? We are looking for talented and highly-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve."
That's about company and why join us. Could be part of About the role? Might be considered "About the company". But we can include it as part of About the role? The instruction says About the role heading for section headings (e.g. About the role...). It's okay to put company overview there? Might be okay but better to keep it as About the role? Actually About the role should describe the role, not company. However we have no separate "About the company" heading allowed. We could incorporate that into About the role as a brief intro. But we must not invent or summarize away detail; we can keep it as is.
Then "Job Description The Medical Assistant Scheduler will support a multidisciplinary surgical team specializing in surgical oncology care. This role requires strong clinical, administrative, and communication skills to ensure seamless coordination of patient care across multiple specialties." That's role description.
We'll combine that into About the role paragraph.
Now Responsibilities: list of essential functions (the bullet points). Let's extract each line:
- Assist with in-office oncology-related procedures as directed by providers, including wound care, drain management, dressing changes, and port care/flushing.
- Provide clear and compassionate pre-operative and post-operative instructions tailored to oncology patients and their families.
- Offer empathetic education and support to patients and caregivers navigating complex oncology treatment, surgery, and recovery.
- Collaborate with surgeons and nurse practitioners (NPs) to coordinate hospital admissions, discharges, and follow-up appointments for oncology patients.
- Coordinate with infusion centers, radiation oncology, and pathology departments to ensure treatment plans are aligned and diagnostic results are communicated promptly.
- Collaborate with referral coordinators for urgent or complex oncology referrals to ensure timely scheduling and continuity of care.
- Coordinate and schedule surgical procedures, pre-operative testing, multidisciplinary consults, and post-operative appointments for oncology patients.
- Upload and maintain all required documentation in hospital scheduling platforms, eCW, and provider Outlook calendars; ensure alignment across all systems.
- Track urgent or time-sensitive oncology cases and escalate to providers when delays may impact patient outcomes.
- Verify insurance coverage and obtain prior authorizations for oncology-related surgical procedures, imaging, and specialty services.
- Communicate effectively with patients and families regarding oncology treatment plans, anticipated next steps, and clinical concerns requiring provider follow-up.
- Monitor and support accurate, timely completion of MIPS (Merit-based Incentive Payment System) requirements for assigned oncology providers.
- Serve as a liaison between patients, providers, infusion centers, hospitals, pathology departments, and external offices to ensure timely exchange of information and care coordination.
- Ensure surgical documentation—including operative notes, consults, imaging results, pathology reports, and multidisciplinary updates—is uploaded, reviewed, and completed accurately in eCW.
- Travel to other TSC sites as needed.
- Perform other duties as assigned.
Now Knowledge, Skills & Abilities list:
- Proven ability to multi-task in fast paced environment is essential.
- Strong organizational skills and attention to detail.
- Knowledge of OSHA requirements for safe handling of blood and body fluids.
- Skill in computer applications.
- Skill in verbal and written communication.
- Skill in gathering and reporting information.
- Exceptional Skill in customer service, i.e., answering phone, greeting patients.
- Ability to work effectively with staff, and other internal and external sponsor and agencies.
- Demonstrates a positive, respectful, empathetic attitude at all times.
- Ability to multitask and prioritize in a fast-paced environment.
- Excellent communication and interpersonal skills.
Note some duplicates: "Proven ability to multi-task in fast paced environment is essential." and later "Ability to multitask and prioritize in a fast-paced environment." Might be similar but we keep both as they appear.
Education & Experience:
- High School diploma or GED is required.
- Current BLS certification required or must be obtained within 90 days of hire.
- Graduate of Medical Assistant Training Program or 6-months recent Medical Assistant experience in a healthcare setting required.
- Strong knowledge of medical terminology and surgical procedures is required.
- Completion of a Medical Assistant training program and/or certification (CMA, RMA, or CCMA) is preferred.
- Proficient in EMR systems (preferably eCW) and Microsoft Office.
Physical Requirements (under Oocupational Risk Category PHYSICAL REQUIREMENTS:):
- Ability to sit, stand, and walk for extended periods.
- Frequent use of hands, reaching, and handling.
- Occasional lifting of up to 50 pounds.
We need to include all.
Now we need to decide sections.
Option: About the role (intro + job description), Responsibilities (essential functions), Requirements (education/experience + knowledge/skills/abilities + physical requirements). Could also split knowledge/skills as Skills section. But we have limited headings allowed; we can use Skills heading for knowledge/skills/abilities. Then Requirements for education/experience. Physical requirements could be part of Requirements or separate? There's no specific heading for physical requirements; we could include under Requirements.
Thus sections: About the role, Responsibilities, Requirements, Skills.
But we must avoid thin sections. Skills section will have many items; good.
Requirements will have education/experience + physical requirements.
Let's craft.
About the role: combine the introductory paragraph about Tennessee Oncology and why join us plus the job description sentence.
We need to ensure we don't repeat job title as heading. That's fine.
Now produce HTML:
About the role
...
Responsibilities
- ... ...
Requirements
... education/experience ...
... physical requirements ...
maybe combine into onewith sentences separated by semicolons? Better to keep as
containing multiple sentences. But we might want to use
- for requirements list? The instruction says use
- for any list of duties/requirements/benefits. So for requirements list we should use
- . However we also have prose paragraphs. For education/experience we could make a list. For physical requirements also list.
Thus Requirements section could have two lists: one for Education & Experience, another for Physical Requirements. But we need headings? Not required; we can just have a
- with items.
But we need to preserve all info; we can combine into one list with all items.
Let's do:
- High School diploma or GED is required.
- Current BLS certification required or must be obtained within 90 days of hire.
- Graduate of Medical Assistant Training Program or 6-months recent Medical Assistant experience in a healthcare setting required.
- Strong knowledge of medical terminology and surgical procedures is required.
- Completion of a Medical Assistant training program and/or certification (CMA, RMA, or CCMA) is preferred.
- Proficient in EMR systems (preferably eCW) and Microsoft Office.
- Ability to sit, stand, and walk for extended periods.
- Frequent use of hands, reaching, and handling.
- Occasional lifting of up to 50 pounds.
- Proven ability to multi-task in fast paced environment is essential.
- Strong organizational skills and attention to detail.
- Knowledge of OSHA requirements for safe handling of blood and body fluids.
- Skill in computer applications.
- Skill in verbal and written communication.
- Skill in gathering and reporting information.
- Exceptional Skill in customer service, i.e., answering phone, greeting patients.
- Ability to work effectively with staff, and other internal and external sponsor and agencies.
- Demonstrates a positive, respectful, empathetic attitude at all times.
- Ability to multitask and prioritize in a fast-paced environment.
- Excellent communication and interpersonal skills.
Requirements
Skills
- . However we also have prose paragraphs. For education/experience we could make a list. For physical requirements also list.
Thus Requirements section could have two lists: one for Education & Experience, another for Physical Requirements. But we need headings? Not required; we can just have a