Medical Assistant Registration Rep Orthopedic Surgery

About the role

This position is responsible for performing secretarial, reception, medical assisting and initial patient needs assessment functions. Provides outstanding customer service and ensures a smooth patient flow process by providing services in admissions, financial counseling, billing, scheduling patients, paperwork completion, explanation of procedures, making of appointments, and conducts registration.

Responsibilities

• Verifies insurance coverage and obtains authorization notification.
• Accurately documents information and performs data-entry to ensure maximum reimbursement.
• Obtains necessary signatures specific to patients' insurance plan.
• Calculates patient liability according to verification of insurance benefits.
• Collects deposits and co-payments.
• Provides financial counseling for patients and their families by explaining financial policies and providing available resources for alternative payment arrangements.
• Enters charges for services delivered and does daily charge reconciliation in a timely and accurate manner.
• Balances cash drawer at the beginning and end of the day and prepares daily bank deposit with necessary paperwork faxed to PBO.
• Adheres to all billing procedures including preparation of Medicare billing at the end of the month within specific timelines.
• Schedules of patients, families, procedures, and physician appointments.
• Aids in scheduling routine appointments within the medical practice(s) and external practices as necessary.
• Aids in obtaining pre-certification, referrals, authorizations, prescriptions refills and other medical testing as necessary.
• Communicates test results to patient.
• Assists clinicians in providing medical care and in office testing as well as implementing and evaluating direct patient care.
• Performs office-based testing and treatments related to patient care under supervision of a clinician.
• Maintains a clean, functional environment including cleaning and disinfection of equipment, exam rooms and storage areas.
• Performs and records daily/monthly quality control on all office based testing and treatment.
• Prepares patient for exam and treatment by taking and recording vitals signs, symptoms, medication list, symptoms and other necessary measurements and recording chief complaint.
• Reports condition of patient which may be indicative of changes of the patient’s condition to the clinician.
• Assists providers with exams and minor office procedures and acts as a chaperon if needed.
• Collects and prepares specimens for laboratory testing including phlebotomy.
• Maintains a log book of results and lot numbers.
• Uses universal blood and body fluid precautions at all times and personal protective equipment as needed.
• Follows manufacturer’s recommendations and OSHA guidelines of handling hazardous substances.
• Performs and records daily/monthly quality control on all equipment.

Requirements

• High school diploma/GED or equivalent working knowledge.
• Graduate of an Accredited Medical Assisting Program and/or Certified Medical Assistant with experiential training in medical front office and insurance billing procedures.
• Active Medical Assistant Certification is required.
• BLS certification required.

Qualifications

• High school diploma/GED or equivalent working knowledge.
• Graduate of an Accredited Medical Assisting Program and/or Certified Medical Assistant with experiential training in medical front office and insurance billing procedures.
• Active Medical Assistant Certification is required.
• BLS certification required.

Skills

• Excellent communication, human relations, attention to detail and organizational skills.
• Exceptional interpersonal and communication skills.
• Strong computer skills, including the ability to work with medical software.

Benefits

• No mention of specific benefits provided.

Pay

• $80 ALLOWANCE FOR SCRUBS INCLUDED!!

Schedule

• Full time, day shift, Mon-Fri 8:00AM-5:00PM.