Medical Assistant - Primary Care Lakeview Full time Days

About the Role

The Medical Assistant is a member of the health care team primarily responsible for providing support to physicians, nurses, and other licensed medical staff by facilitating efficient patient flow, assisting with various patient care activities, and performing related administrative functions. This role ensures efficient clinic operations, promotes patient satisfaction, and maintains a safe, clean patient care environment while adhering to Northwestern Medicine’s mission, values, and compliance standards.

Responsibilities

• Assures efficient patient flow through the site:
  • Escorts patients to exam rooms, verifies patient identity with two identifiers, and prepares patients for examination.
  • Obtains accurate vital signs per organizational standards.
  • Documents reason for visit, updates/confirms allergies, smoking history, and pharmacy information.
  • Notifies the provider and registered nurse of any significant changes in vital signs or acute symptoms.
  • Anticipates and sets up equipment or supplies needed for visits.
  • Cleans and prepares exam rooms for the next patient.
  • Prioritizes tasks to expedite visits and maintain patient flow.
• Assists practitioners with medical and surgical procedures, including:
  • Electrocardiogram (ECG).
  • Venipuncture and immunizations.
  • Setting up procedure trays and specimen collection.
  • Performing Clinical Laboratory Improvement Amendments (CLIA) waived testing as directed by the provider.
• Provides high-quality care by:
  • Preparing and stocking exam rooms, following protocols for disinfecting and sterilizing equipment.
  • Participating in environmental safety rounds.
  • Maintaining vaccine/medication inventory.
  • Monitoring and maintaining equipment and instruments per clinic guidelines.
  • Assisting in ordering supplies and disposing of expired items.
  • Adhering to office opening and closing procedures.
• Promotes patient satisfaction by interacting professionally and courteously with patients and the care team.
• Performs delegated procedures common to the specialty area safely, effectively, and efficiently.
• Accepts and performs additional duties as assigned by the Supervisor or Manager.