Medical Assistant/Phlebotomist

About the role

Oak Street Health is a rapidly growing, innovative company of community-based healthcare centers. We deliver higher quality health and wellness care that improves outcomes, manages medical costs, and provides an unmatched experience for adults on Medicare in medically underserved communities.

Responsibilities

• Ensures efficient patient flow by rooming patients in a timely manner and assisting the provider with staying timely on their schedule
• Delivers an exceptional patient experience, and helps patients prepare for their provider visit
• Obtains vital signs, chief complaint and reviews medications
• Delivers patient screenings per protocols
• Orders supplies and stocks exam rooms
• Conducts routine quality control checks, including infection control measures, equipment QAs, and checks for expired medication and supplies
• Ensures exam rooms are clean, safe, and ready for patient visits
• Under direction of an RN, provider and/or protocol, provides telephonic support to patients
• Affords MA appropriate 'visits', such as administering vaccinations and performing procedures, including but not limited to: ABI, spirometry, EKGs, etc.
• Performs waived laboratory testing
• Schedules diagnostic testing
• Applies or assists with application of durable medical equipment
• Supports care team with obtaining medical records, and ensuring records are scanned into the EMR per protocols
• Participates in care team meetings to discuss patient care and clinic operations
• Other duties, as assigned

Requirements

• CPR Certification required
• Medical Assistant certification or registration (preferred)
• 3-5 years in a Medical Assistant role (preferred)
• EMR experience required
• 2 or more years of experience working with geriatric patients (preferred)
• Phlebotomy Technician Certification preferred
• Strong communication skills and customer service orientation
• Demonstrates problem-solving skills, accountability, and a flexible, positive attitude
• Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary)

Qualifications

• US work authorization

Skills

• Flexibility
• Attention to detail
• Problem solving

Benefits

• Paid vacation and sick time
• Generous 401K match with immediate vesting
• Health benefits

Pay

The Typical Pay Range For This Role Is $18.50 - $31.72 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.