Medical Assistant /Phlebotomist

Core Responsibilities

• Ensures efficient patient flow by rooming patients in a timely manner and assisting the provider with staying timely on their schedule
• Delivers an exceptional patient experience, and helps patients prepare for their provider visit
• Obtains vital signs, chief complaint and reviews medications
• Delivers patient screenings per protocols
• Orders supplies and stocks exam rooms
• Conducts routine quality control checks, including infection control measures, equipment QAs, and checks for expired medication and supplies
• Ensures exam rooms are clean, safe, and ready for patient visits
• Under direction of an RN, provider and/or protocol, provides telephonic support to patients
• Auxiliary in care team with obtaining medical records, and ensuring records are scanned into the EMR per protocols
• Participates in care team meetings to discuss patient care and clinic operations
• Other duties, as assigned

Qualifications

• CPR Certification required
• Medical Assistant certification or registration (preferred)
• 3-5 years in a Medical Assistant role preferred
• EMR experience required
• 2 or more years of experience working with geriatric patients (preferred)
• Phlebotomy Technician Certification preferred
• Strong communication skills and customer service orientation
• Demonstrates problem-solving skills, accountability, and a flexible, positive attitude
• Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary)

What are we looking for?

• US work authorization
• Someone who embodies being "Oaky"

About the Role

Oak Street Health is a rapidly growing, innovative company of community-based healthcare centers delivering higher quality health and wellness care that improves outcomes, manages medical costs and provides an unmatched experience for adults on Medicare in medically underserved communities.

Benefits

• Comprehensive and competitive mix of pay and benefits
• Medical, dental, and vision coverage
• Paid time off
• Retail Savings options
• Wellness programs