Medical Assistant (Per Diem)

About the role

North Country Healthcare is a non-profit affiliation of four medical facilities in the White Mountains Region of New Hampshire. This leading comprehensive healthcare network includes numerous physicians and medical providers at multiple locations, delivering integrated patient care through three community hospitals, specialty clinics, and home health and hospice services.

Responsibilities

• Aid healthcare providers with routine patient examinations and procedures.
• Prepare examination rooms by cleaning and restocking supplies.
• Record patient information such as vital signs and medical histories.
• Schedule patient appointments and manage the patient flow.
• Assist in operations, including answering phones, managing workload bucket(s), refilling prescriptions, maintaining medication sample(s) log, and cross-covering within other departments.
• Provide patients with basic instructions for medication and follow-up care based on provider instructions.
• Perform phlebotomy and other CLIA Waived testing, observe urine collection as well as preparing batch(s) for laboratory.
• Maintain patient confidentiality and adhere to privacy regulations.
• Ensure compliance with clinic safety protocols and procedures.
• Assist patients as needed to maintain safety (i.e. Mobility).
• Avoid inventory management by tracking and ordering supplies.
• Facilitate communication between patients and healthcare providers.
• Obtain prior authorizations.
• Participate in staff meetings and contribute to a positive clinic environment.
• Demonstrate a willingness to learn and develop new skills in clinical care.
• Chart preparation, including immunizations, discharge summary, continuation of care referrals, lab results, VA authorizations, and notes on referrals.

Qualifications

• High School Diploma or GED required.
• Completion of a medical assistant training program preferred.
• Certification not required; continued education and learning to sit for certification within first year.
• Association* accredited course in Basic Life Support (BLS) (for clinical staff), or Heart Saver CPR AED (for nonclinical staff), and renewal on a regular basis, with up to a three-month grace period after the expiration date.