Medical Assistant - Pediatric Specialties

About the role

We provide individualized, medical care of assigned patients in person, electronically and via telephone under the supervision of a licensed health care provider. Our mission is to support the patient and provider throughout the visit, ensuring the patient and provider are prepared, answering patient questions, documenting information, and supporting the attending physician.

Responsibilities

• Supports the patient and provider throughout the patient visit.
• Ensures the patient and provider are prepared for the visit.
• Maintains positive relationships with patients and their families.
• Works effectively with fellow employees to ensure the efficient flow of patients throughout their visit, providing support to them as well as to the attending physician.
• Communicates via phone to ensure patient needs are met timely and accurately.
• Accesses company's data systems to document pertinent medical information.

Requirements

• Education: High school diploma or equivalent.
• Preferred: Completion of a formal medical assistant training program.
• Work experience: Experience working with and maintaining confidential information including experience working in a fast-paced environment with minimal supervision.

Qualifications

• Certifications: Basic Life Support (BLS) from the American Heart Association.
• Knowledge: Clinical knowledge.
• Skills: Proficiency in using computers, software, and web-based applications; effective verbal and written communication skills; strong interpersonal and customer service skills.