Medical Assistant/Patient Service Representative - Float - Glendora, CA

Position Summary

The Medical Assistant/Patient Service Representative plays a pivotal role in supporting dermatology physicians by delivering high-quality patient care. Responsibilities include patient rooming, updating medical histories, documenting visit details, and assisting with various dermatological procedures such as biopsies, surgeries, and skin treatments.

Pay and Hours

$18 - $23/hr. Monday - Friday, 40 hours per week.

Essential Functions

• Collaborate with a team to manage an average patient volume of up to 40 patients daily.
• Document patient histories, including history of present illness (HPI), medical, surgical, and family history, medications, and allergies.
• Prepare and assist with dermatological and cosmetic procedures, including ED&Cs, biopsies (shave and punch), ILK, I&D, Botox, laser treatments, excisions, and other surgical interventions.
• Administer local anesthesia and remove sutures as directed.
• Ensure strict adherence to sterile techniques and infection control practices.
• Perform scribing responsibilities, including inputting templates and chart notes as directed by physicians.
• Process prescription refills and manage prior authorizations.
• Log pathology samples and coordinate with appropriate laboratories.
• Operate specialized equipment such as Narrowband UVB and photodynamic therapy units.
• Maintain and replenish liquid nitrogen containers.
• Clean and stock examination rooms and supply areas.
• Ensure adherence to organizational infection control protocols.
• Maintain reliable and consistent attendance.
• Perform other duties as assigned by the supervising physician or department lead.

Dermatology Experience Preferred

• High School Diploma or GED required.
• 0–3 years of medical assistant experience, preferably in dermatology.
• Proficient in Microsoft Office applications.
• Strong attention to detail with the ability to maintain accurate patient records.
• Effective communication and teamwork skills.

Knowledge, Skills, & Responsibilities

• High School Diploma or GED required.
• 0–3 years of medical assistant experience, preferably in dermatology.
• Proficient in Microsoft Office applications.
• Strong attention to detail with the ability to maintain accurate patient records.
• Effective communication and teamwork skills.

Physical and Mental Demands

• Occasionally required to stand, walk, and sit for extended periods.
• Use hands to handle objects, tools, or controls; reach with hands and arms.
• Occasionally lift, push, pull, or move up to 20 pounds.
• Close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Note

This job description is intended to provide a general overview of the role. Additional responsibilities may be assigned, or duties modified by the department supervisor based on operational needs.