Medical Assistant, Part-Time - Plano, TX

About the role

VIVO Infusion is seeking a dedicated and compassionate Medical Assistant to join our team in Plano! At Vivo Infusion, our Medical Assistants play a crucial role within the infusion center as part of a collaborative medical team. The individual in this role will be responsible for welcoming patients, assisting medical staff, and delivering safe, compassionate care in accordance with all external and internal guidelines and regulations. We are looking for a Medical Assistant with prior administrative experience, strong initiative, and the ability to work independently.

Responsibilities

• Performs a variety of patient care activities rendering quality patients in accordance with standards of practice.
• Rooms clinic patients in person or virtually and updates patient chart with the required information.
• Communicates pertinent patient data to providers and nurses to ensure quality and continuity of patient care.
• Provides administrative and front-end support: greets patients, assists with scheduling, manages phone calls (incoming and outgoing), and processes payments.
• Oversees and ensures efficient turnover of exam rooms.
• Assists provider in the exam room as requested.
• Collects, prepares, and submits ordered patient lab specimens as directed.
• Assists Patient Services team as needed to obtain prior authorizations for prescribed treatments and documents.
• Triage patient phone calls and messages and documents them appropriately.
• Orders and manages supplies under the direction of manager.
• Disinfects and stocks the exam rooms.
• Assists in obtaining records required for the patient’s chart.
• Demonstrates effective communication skills, reporting patient issues as needed throughout the treatment day.
• Follows company policies and CDC guidelines for infection control.
• Assists with proper handling and storage of hazardous materials.
• Maintains confidentiality of all company and patient records; adheres to HIPAA.
• Communicates schedule changes to the team and assists with rescheduling patients.
• Manages incoming mail and deliveries.

Qualifications

• High school graduate or equivalent, required.
• Medical Assistant Certification, preferred.
• CPR/BLS, required prior to start date.
• 1 year of experience working within a clinical environment, required.
• 1 year in an administrative, patient-facing, or customer service role, required.
• Phlebotomy and lab processing skills, preferred.

Skills

• Self-motivated with the ability to work independently as needed.
• Must possess outstanding communication and interpersonal skills with ability to communicate professionally and effectively with other staff members, patients and physicians.
• Must possess computer skills for electronic recordkeeping.
• Able to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.

Benefits

• Private Equity for the Greater Good – Company-wide Employee Ownership Program.
• 401K with Match up to 4%.
• PTO: Accrual (0.069 hours accrued per hour worked).
• PTO Rollover and PTO Donation Program.
• Wellness Reimbursement Program – $360 Annually.
• Employee Referral Bonus – Uncapped Bonus Potential.

Pay

Compensation Pay Range: $21.00 - $23.00 / hr. Bonus Plan Target: 5% Annually (Based on performance).

Schedule

Employment Type: Part‑Time. Position Schedule: Varies, as needed (Monday – Saturday, 7:30am – 5:00pm). FLSA Status: Non‑Exempt. Travel as needed to other regional clinics.