Medical Assistant (Part Time)
Franchise Location: Dartmouth, MA
About Us
Join our thriving team at Medi-Weightloss of Dartmouth where we're dedicated to transforming lives by helping individuals achieve their health and weight loss goals. Our personalized medical weight loss programs, combined with a supportive and caring environment, make us a leader in the industry. Headquartered in Tampa, FL, Medi-Weightloss® is a physician-supervised weight loss program with over 100 locations nationwide. Our founder, Edward Kaloust, began researching obesity in 2005 while on his own weight loss journey. He discovered that Americans spend billions annually on weight loss programs and products only to eventually regain most of the weight. Medi-Weightloss prides itself on its evidence-based approach to treatment through clinical research, committed to making advances in weight management and implementing these to develop new therapies, enhance clinical guidelines, and assist with clinical decision-making.
Schedule
Part-time: Thursdays (3pm-7pm), Friday (6:30-10:30am), and Saturday (6:30am-11:30am).
Responsibilities
Administrative Duties
- Utilize a multi-line phone system to answer and appropriately route all incoming calls.
- Conduct follow-up calls for patient referrals.
- Refer non-routine, sensitive, or complex requests to the appropriate staff member.
- Ensure exceptional patient service by maintaining a friendly environment, greeting patients, and upholding outstanding standards.
- Assist with monitoring daily inventory levels of clinical and office supplies.
- Perform daily scanning and uploading of documents in patient files.
- Train additional staff on daily procedures when requested by the office manager and/or physician.
- Participate in clinic marketing efforts and provide ongoing support to promote clinic profitability and success.
Clinical Duties (varied based on credentials)
- Obtain patient vitals, weight, EKG, and phlebotomy (not required but preferred).
- Administer IM injections.
- Prepare laboratory order forms and obtain patient laboratory results.
- Assist physicians or mid-level practitioners with patient referrals to other healthcare professionals.
- Document patient progress notes in the patient chart and/or EMR.
- Conduct follow-up calls to patients to discuss progress and address concerns.
- Perform other clinical duties as required.
Requirements
- Front office experience, including insurance and VOB knowledge.
- Clinical experience in EKG and phlebotomy a plus.
- Exercise knowledge a plus.
- Strong communication and interpersonal skills.