Medical Assistant - Pain Management

About the role

As a Medical Assistant in Pain Management at Quincy Medical Group, you will play a key role in supporting patients with acute and chronic pain conditions. Working closely with providers and the care team, you will assist with patient visits, care coordination, procedure preparation, and patient education.

Responsibilities

• Room patients and obtain accurate vital signs, medical histories, medication information, and visit details.
• Prepare patients for examinations, procedures, and treatments.
• Auxiliary with examinations, injections, and office-based procedures.
• Carefully coordinate referrals, diagnostic testing, prior authorizations, medication refills, and follow-up appointments.
• Communicate provider recommendations, test results, and patient education materials.
• Respond to patient phone calls, portal messages, and clinical inquiries in a timely and professional manner.
• Maintain accurate documentation within the electronic medical record.
• Auxiliary with procedure room preparation, inventory management, and equipment readiness.
• Auxiliary with patient education regarding treatment plans, medications, and follow-up care.
• Maintain cleanliness and organization of exam rooms and clinical areas.
• Perform other duties as assigned to support pain management clinic operations.

Qualifications

• A high school diploma or GED is required.
• CPR certification is required (available upon hire).
• A Medical Assistant certification is preferred.
• Previous clinical experience in a physician office, specialty clinic, orthopedics, neurology, pain management, or related healthcare setting is preferred.
• Strong communication, organizational, and patient service skills are required.
• The ability to work effectively in a fast-paced environment while managing multiple priorities is essential.
• Experience with electronic medical records is preferred.
• A commitment to providing compassionate, patient-centered care is necessary.

Benefits

• Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance.
• Access to a mental health benefit at no cost.
• Employer provided life and disability insurance.
• $5,250 Tuition Reimbursement per year.
• An immediate 401(k) match.
• 40 hours paid volunteer time off.
• A culture committed to community engagement and social impact.
• Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met.

Pay

The compensation for this role includes a base pay range of $16.12 - $24.18 per hour, with actual pay determined by factors such as skills, experience, education, certifications, geographic location, and internal equity. Additional compensation may be available through shift differentials, bonuses, and other incentives. Base pay is only a portion of the total rewards package.