Medical Assistant, Oncology Clinic, Per Diem

About the role

This position is open to internal caregivers, students, or contingent workers/agency workers at UMass Memorial Health. To apply, click here to use your Workday account.

Responsibilities

• Escorts patients to examination rooms
• Takes and records vital signs such as blood pressures, temperatures, height, weight, etc.
• Collections and documents patient health status, history
• Performs EKG’s, phlebotomy, Point of Care (POC) tests according to clinic/office standards
• Prepares, documents, and administers non-intravenous injections as directed or required by office/clinic, within scope of practice
• Aids in performing routine physical examinations or clinical procedures
• Reviews laboratory results and ensures abnormal results are immediately brought to the attention of the physicians and others, as appropriate
• Provides clear, timely communication to the appropriate licensed clinician regarding observations and changes reported in patient per office/clinic guidelines
• Sets up/prepares rooms based on patient care requirements
• Aids in moving, lifting, positioning, and transporting patients as directed following policy standards
• Utilizes proper safety techniques and body mechanics in all work-related activities
• Fulfills workplace education and training to assist providers and the healthcare team in the care of patients
• Operates the sterilization/cleaning systems, as necessary
• Maintains assigned office and/or clinical supplies
• Ensures accurate inventory of supplies based on approved levels
• Rotates stock as required
• Initiates requisitions for re-supply or special items
• Maintains logs, organizes patient care chart, and/or maintains medical records
• May enter data or retrieve medical information from the electronic medical record
• Processes prescription and refills as directed per procedure
• Performs a variety of clerical duties per office/clinic protocol such as typing, filing, scheduling appointments, generating letters and form preparation, receiving/returning/directing phone calls per office/clinic protocol, and documenting in patient record as required or directed
• Collaborates with insurers to verify coverage, eligibility and coverage, prior authorizations for procedures, medications, and tests as needed
• Follows guidelines established by insurers to ensure that pre-authorization, pre-certification, and clinician referrals for treatment are obtained prior to patient visits
• Collects co-payments from patients for visits and maintain records

Qualifications

• High School Diploma or equivalent
• Current Basic Life Support (BLS) or Heart Saver (HS) certification from the American Heart Association
• Medical Assistant credential, approved by the Massachusetts Department of Health (ARMA, NHA, etc.)

Physical Demands And Environmental Conditions

The position requires work indoors in a patient care office or clinic environment. It demands medium demand, standing and walking most of the time with the possibility of pushing heavy equipment and bending frequently. Position requires hand dexterity, hearing and vision ability to take direction from a patient or provider, adjust equipment, observe and describe patient observations. Must be able to lift up to 50 pounds.