Medical Assistant - Northside Family Medical Center

About the role

We are seeking a Medical Assistant to join the ASAS Health team. This position performs various duties and responsibilities in a manner that emphasizes quality of care and customer service. The incumbent must work collaboratively with all Clinical services staff to support direct patient services, exhibiting flexibility and a “can-do” attitude. Patient services are the key priority, requiring the MA to serve as a point of contact with other internal and external departments to foster an environment that promotes patient comfort and trust. The position must exemplify the core values and mission of the organization, consistently exercising utmost discretion, diplomacy, and tact in patient and staff interactions.

Responsibilities

• Prepares for patient visits by reviewing and updating patient records prior to face-to-face encounters and/or Virtual Visits (Telehealth), including checking for updates of recent test results, lab results, and correspondence.
• Maintains exam rooms according to protocols: cleans rooms between patient exams to ensure comfort and compliance with infection control standards; ensures all necessary supplies are stocked.
• Appropriately prepares patients for a visit and alerts the physician or mid-level provider when the patient is ready to be seen.
• Provides initial medical screening: greets patients, directs them to the appropriate exam room, takes weight, height, temperature, blood pressure, and basic medical history; accurately documents in the medical chart.
• Assists physician or mid-level providers during the patient’s examination according to generally accepted medical standards.
• Utilizes time constructively by assisting in duties such as restocking rooms, shelves, and trays, checking supplies, and ensuring all areas and exam rooms are clean and orderly.

Requirements

• Excellent communication skills for taking patients' medical histories, understanding instructions, and accurately documenting medical information.
• Ability to communicate effectively with patients and staff while demonstrating diplomacy and tact.
• Beginner to intermediate computing and phone skills.
• Flexibility regarding job duties and assignments; willingness to cross-train within other departments.
• Ability to multi-task and work effectively in a high-stress, fast-moving environment.
• Culturally sensitive with demonstrated effectiveness working with ethnically diverse populations.
• Working knowledge of “Universal Precautions” and professionalism.
• Thorough understanding of confidentiality and non-disclosure per HIPAA standards.
• Bilingual English/Spanish or other languages strongly preferred.
• Valid Texas Driver’s License preferred, along with insurance and ability to travel as required.

Qualifications

• High school Graduate (or GED) required.
• Current, valid Certification of Medical Assistant preferred. New hires without certification must obtain it within 90 days of their start date; ASAS will reimburse up to $250 in related expenses ($150 for the certification exam and $100 for approved training materials).
• Current, valid CPR certification.

Benefits

ASAS is committed to supporting the professional development of our team. We offer reimbursement for certification-related expenses to new hires who join without a current Medical Assistant certification.