Medical Assistant-Non Cert

Job Overview

This position assists the physician in examination and treatment of patients, performing miscellaneous delegated duties under the direction of the physician. This position also interviews patients, measures vital signs, such as pulse rate, temperature, blood pressure, weight, and height, and records information on patients' charts, and prepares treatment rooms for examination of patients.

The position will be cross-trained to perform duties to enhance efficiency and continuity of delivery of patient care; work cooperatively within the team concept demonstrating flexibility, motivation and commitment to quality patient care. This position’s tasks include patient related duties, medical record maintenance/documentation, and safety/environmental duties.

Job Requirements

• High School Degree
• Basic Life Support for Healthcare Providers (BLS)
• EKG
• Injections
• Venipuncture
• Performance of common lab tests according to established CLIA guidelines and TriHealth policy
• Up to 1 year experience in a physician office or related setting
• Bilingual (preferred)

Job Responsibilities

• Provides support to physicians/clinical staff.
• Skillfully performs/obtains tests and specimens assuring proper departmental procedures are followed.
• Performs technical skills according to hospital's and department's policies/procedures, appropriate competencies, and accepted standards of practice.
• Maintains a high level of efficiency, organization, and time management skills to promote efficiency in the Medical Center.
• Shows the ability to function successfully with minimal supervision.
• Demonstrates strong written, verbal and phone skills.
• Demonstrates courtesy, respect toward patients, professionals, and team members.
• Notifies appropriate team members of abnormal test results or emergent situations.
• Accurately documents patient care in chart, maintains confidentiality of patient records and files appropriate documentation in patient chart.
• Accurately and safely maintains general appearance and cleanliness of exam rooms, supply areas, and nurses station.
• Disposes of contaminated equipment and disposable supplies in accordance with infection control guidelines.

Working Conditions

• Climbing - Frequently
• Hearing: Conversation - Consistently
• Hearing: Other Sounds - Consistently
• Interpersonal Communication - Consistently
• Kneeling - Frequently
• Lifting
• Lifting 50+ Lbs. - Occasionally
• Pulling - Consistently
• Pushing - Occasionally
• Reaching - Frequently
• Reading - Consistently
• Sitting - Occasionally
• Standing - Frequently
• Stooping - Frequently
• Talking - Consistently
• Thinking/Reasoning - Consistently
• Using Hands - Consistently
• Color Vision - Consistently
• Visual Acuity: Far - Consistently
• Visual Acuity: Near - Consistently
• Walking - Frequently

Other Job-Related Information

• Working Conditions: Climbing - Consistently Hearing: Conversation - Consistently Hearing: Other Sounds - Consistently Interpersonal Communication - Consistently Kneeling - Frequently Lifting

TriHealth SERVE Standards and ALWAYS Behaviors

• Always welcome everyone by making eye contact, greeting with a smile, and saying "hello."
• Always recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met.
• Always offer patients and guests priority when waiting (lines, elevators).
• Always work on improving quality, safety, and service.
• Always respect cultural and spiritual differences and honor individual preferences.
• Always respect everyone’s opinion and contribution, regardless of title/role.
• Always speak positively about my team members and other departments in front of patients and guests.
• Always value the time of others by striving to be on time, prepared and actively participating.
• Always pick up trash, ensuring the physical environment is clean and safe.
• Always be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.
• Always engage by acknowledging wins and frequently thanking team members and others for contributions.
• Always show courtesy and compassion with customers, team members and the community.