Medical Assistant - New Port Richey (Full Time)

Full-time position with regional travel as needed.

About the Role

The Medical Assistant supports Providers in delivering high-quality patient care while contributing to efficient clinic operations and a positive patient experience. This role requires strong clinical skills, professionalism, adaptability, teamwork, and the ability to function effectively in a fast-paced environment. Medical Assistants are expected to actively contribute to clinic workflow, maintain professionalism under pressure, communicate effectively with patients and coworkers, and support overall operational success.

Responsibilities

Clinical & Administrative Responsibilities

• Prepare and maintain examination and treatment rooms
• Assist Providers with examinations, procedures, and treatments
• Obtain and document patient medical history, vitals, and clinical information accurately within the EMR
• Collect, label, and process specimens appropriately
• Perform diagnostic testing, as applicable
• Prepare and administer medications as directed by Providers (excluding controlled substances)
• Process prescriptions and medication refill requests per Provider instructions
• Initiate and process prior authorizations as assigned
• Process incoming voicemails, messages, tasks, and faxes within expected timeframes
• Maintain accurate medication, supply, and sample inventories
• Monitor expiration dates and properly discard expired medications or samples
• Maintain infection control and aseptic technique standards
• Perform routine equipment maintenance and maintain required logs
• Assist with cleaning, organization, and overall maintenance of clinical areas
• Follow OSHA, HIPAA, CLIA, and company compliance standards at all times

Operational Expectations

• Maintain active participation in clinic workflow throughout the workday
• Support efficient patient flow, room turnover, and Provider readiness
• Demonstrate awareness of overall clinic operations and proactively assist where needed
• Assist teammates during high-volume clinic operations without requiring direction
• Anticipate Provider and patient needs to support efficient workflow
• Balance clinical and administrative responsibilities while maintaining productivity and attention to detail
• Demonstrate a sense of urgency appropriate for a fast-paced medical environment
• Adapt positively to scheduling, staffing, operational, and workflow changes
• Support different Providers, locations, or workflows as needed for operational coverage
• Complete assigned tasks, follow-up items, and documentation in a timely manner

Professionalism & Communication

• Maintain professional communication and composure during stressful or high-volume situations
• Demonstrate emotional maturity and professionalism when addressing challenges or conflict
• Accept coaching, feedback, and redirection professionally
• Contribute positively to team morale and workplace culture
• Demonstrate reliability, accountability, and consistency in daily responsibilities
• Treat patients, Providers, and coworkers with professionalism, empathy, and mutual respect
• Use appropriate medical terminology and professional telephone etiquette
• Adapt communication style to meet patient needs and level of understanding
• Maintain consistent attendance, punctuality, and adherence to scheduling expectations
• Adhere to all timekeeping and time clock procedures
• Limit personal phone use to approved breaks and emergencies
• Remain actively engaged in assigned responsibilities throughout the workday

Training & Development Expectations

• Complete all required onboarding, compliance, and training modules within designated timelines
• Participate in ongoing education, team meetings, and mandatory training sessions
• Demonstrate initiative in learning Suncoast workflows, systems, and clinical protocols
• Utilize training resources, EMR training environments, and educational tools provided by the organization
• Maintain required certifications and competencies for the role

Legal & Compliance Responsibilities

• Maintain patient confidentiality and accurate documentation practices
• Release patient information only in accordance with company policy and applicable laws
• Practice within the scope of education, certification, training, and individual competency
• Conduct oneself in accordance with the Suncoast Employee Handbook and company policies
• Maintain awareness of current healthcare regulations and compliance standards

Core Competencies

• Efficiency and productivity
• Attention to detail
• Organization and time management
• Initiative and accountability
• Adaptability and flexibility
• Team-oriented mindset
• Professionalism under pressure
• Strong work ethic
• Problem-solving skills
• Clear and concise communication
• Reliability and follow-through
• Receptiveness to feedback and coaching
• Positive and solution-oriented attitude
• Ability to multitask in a fast-paced environment

Physical Demands

• Prolonged standing and walking
• Frequent multitasking
• Repetitive hand, wrist, arm, and neck movements
• Frequent use of computers, tablets, phones, and medical equipment
• Extensive reading, typing, and documentation
• Ability to lift up to 25 lbs
• Assisting with patient positioning and transfers, as needed
• Occasional travel between locations, if applicable

Requirements

• High school diploma or equivalent required
• Medical Assistant diploma/certification preferred
• Dermatology experience preferred, but not required
• Experience with EMR systems and medical office workflows preferred
• Strong customer service and communication skills required
• Ability to work effectively in a fast-paced clinical environment

Benefits

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule

• 8 hour shift
• Monday to Friday

Pay

$17.50 USD - $22 USD per hour