Medical Assistant Medical Office Specialist - Community Care
About the Role
The Medical Assistant plays a critical role in ensuring smooth clinic operations and efficient patient flow throughout the day. This position combines both clinical and administrative responsibilities and serves as an important resource for providers, patients, and care teams across multiple Convenient Care and Urgent Care locations. From patient registration and check-in to clinical support and medication administration, you'll help create a seamless healthcare experience while maintaining professionalism and exceptional customer service at all times.
Responsibilities
- Registering and checking in patients
- Collecting patient payments and fees as appropriate
- Providing exceptional customer service during every patient interaction
- Rooming patients and obtaining vital signs
- Accurately documenting patient information in the electronic medical record (EMR)
- Assisting providers with the delivery of professional medical care
- Administering medications according to clinic protocols
- Performing IM injections
- Performing phlebotomy and specimen collection
- Supporting efficient patient flow and clinic operations
- Maintaining a professional, welcoming environment for patients and families
- Floating between Missouri and Kansas Convenient Care and Urgent Care locations as needed
Clinical Environment
Convenient Care and Urgent Care clinics provide treatment for a wide range of acute illnesses and injuries in a fast-paced outpatient setting. Medical Assistants can expect to:
- Work directly with patients throughout the day
- Support providers with clinical procedures and patient care
- Perform medication administration, injections, and phlebotomy
- Assist with patient registration and intake processes
- Balance both administrative and clinical responsibilities
- Collaborate closely with providers and clinic staff to ensure efficient operations
This position is ideal for Medical Assistants who enjoy both hands-on patient care and front-office responsibilities.
Qualifications
- Less than 1 year of applicable experience
- Enjoys variety and flexibility in work environment
- Thrives in a fast-paced clinic setting
- Values direct patient interaction
- Committed to providing excellent customer service
- Proficient in clinical skills such as injections and phlebotomy
- Strong multitasking and organizational abilities
- Comfortable supporting multiple teams and clinic locations
- Dedicated to delivering compassionate, patient-centered care
- Adaptable, dependable, and comfortable working at different clinic locations throughout the Kansas City market
Schedule
This is a part-time float position with scheduled shifts varying based on clinic and staffing needs. Hours of operation: Monday–Friday 6:45 AM–7:15 PM; Saturday & Sunday 7:45 AM–5:15 PM.
Why Saint Luke's
At Saint Luke's, we are committed to providing exceptional care to our patients while creating a supportive and collaborative environment for our employees. As a float Medical Assistant, you'll gain experience across multiple clinic locations, work alongside dedicated healthcare professionals, and play an essential role in delivering timely, high-quality care to the communities we serve.