Medical Assistant-McAllen Medical Plaza

About the role

To assist health care providers and clerical staff in the ambulatory patient care areas. Provides developmentally appropriate care for the ages of patients served. Performs a variety of routine and specialized tasks.

Responsibilities

• Performs and documents vital signs and physical measurements in an age-appropriate manner.
• Performs phlebotomy procedures, performs ancillary testing, promotes safety and infection control.
• Calls pharmacy to authorize medication refills as per physician’s orders.
• Performs clerical duties to include answering telephones, greeting patients, appointment scheduling, insurance pre-authorizations, chart preparation and completion, retrieves diagnostic reports and dictations, arranges for hospital admissions and procedures, and reinforces physician discharge orders.
• Schedules appointments, receives money for bills, keeps x-ray and other medical records, performs secretarial tasks, and completes insurance forms.
• Keys data into computer to maintain office and patient records.
• Prepares patient for examination, performs and documents vital signs according to hospital standards, identifies abnormal vital signs and reports to the nurse or MD.
• Measures height and weight accurately, documents or photocopies current immunization and allergy status accurately.
• Assists with the preparation of equipment and aids physician during treatment, examination, and testing.
• Performs waived testing procedures such as glucose monitoring, urine dipstick, rapid-strep, hemoccult, and urine pregnancy test; passes competency validations annually.
• Labels all waived testing controls with date opened and expiration date, maintains QC monitoring as appropriate, and documents legibly and accurately.
• Performs general lab duties as assigned, including venipuncture, finger stick, and heel stick phlebotomy procedures as per hospital policy.
• Processes lab specimens, performs tests, and reports results as written in applicable policies and procedures.
• Performs only those tests authorized by the licensed professional and maintains records demonstrating proficiency-testing samples are tested in the same manner as patient samples.
• Adheres to laboratory’s quality control policies, documents all control activities, and identifies problems that may adversely affect test performance or reporting of test results.
• Promotes safety and infection control, observes and enforces infection control guidelines in administering care.
• Promotes safety of all patients and personnel, ensures safe and effective use of equipment, and cleans toys per hospital policy.
• Responds to emergency situations as evidenced by ongoing supervisory observation.
• Collaborates with licensed nurse in ensuring that all nursing care required by patients is administered and documented.
• Stocks supplies and exam rooms daily.
• Administers prescribed medications and immunizations, and provides health teaching and counseling as ordered by medical provider.
• Maintains unit, department, and hospital communication, attends staff meetings or signs attendance records, and attends all mandatory in-services 100% of the time.
• Notifies licensed staff or supervisor when unable to complete assigned tasks or responsibilities.
• Monitors patient flow in clinic and guest relations to promote customer service.
• Maintains utmost level of confidentiality at all times, adheres to hospital policies and procedures, and demonstrates ethical business practices and personal actions.

Requirements

• High school diploma or general education degree (GED).
• Completion of medical assistant training course accredited by the Bureau of Private Postsecondary and Vocational Education in the Department of Consumer Affairs or CAAHEP.
• Prior experience as a certified medical assistant preferred.
• Basic knowledge of computer.
• Current BLS or within six months of hire.
• Attempt National Certification or Registry as Medical Assistant (CMA or RMA) within two years of hire.