Medical Assistant (MA) - Urgent Care Howell

Employment Type: Full time
Shift: Day Shift (on-site at Trinity Health Ann Arbor with some hybrid flexibility)

About the Role

The e-Learning Consultant works extensively with internal stakeholders and subject matter experts to design, develop, and implement technology-based training projects from inception through evaluation. This position provides substantial knowledge and skills in adult learning styles, verbal and written communication, web-based authoring tools, application of all ISD model phases, technology-based training solutions, and related industry standards to evaluate program effectiveness.

Responsibilities

• Knows, understands, incorporates, and demonstrates the mission, vision, and values of Trinity Health in leadership behaviors, practices, and decisions.
• Plans, assesses, designs, develops, authors, implements, and evaluates interactive and engaging blended or multimedia learning activities that align with Trinity Health Mission & Values and support identified business needs.
• Assesses and modifies existing training programs to meet instructional design standards and Trinity Health e-learning guidelines and/or competency requirements.
• Provides reliable measurement of learning objectives’ achievement and creates technology-based versions of classroom content.
• Utilizes traditionally developed course materials and collaborates to create a technology-based version that meets established performance objectives.
• Performs research, interviews, and interacts with various levels of staff, management, and highly skilled subject matter experts to secure factual information for training content development.
• Utilizes technical information gathered from research and interviews to write training outlines and content in a logical learning sequence and style for the appropriate target audience level.
• Secures sponsor approvals at specified intervals and creates storyboards from training content.
• Determines the appropriate combination of instructional, presentation, and distribution methods to provide the best final program to the learner. Outlines and creates instructional materials for desired media.
• Measures the success of learning interventions by applying industry-standard measurement and evaluation methodologies, such as Kirkpatrick’s 4 levels of evaluation or Brinkerhoff’s Success Case methodology.

Requirements

• Bachelor's Degree in e-Learning Instructional Design or an equivalent combination of education and/or related work experience. Master's Degree in e-Learning instructional design, instructional design/technology preferred.
• Three or more years' experience with multimedia instructional design, including needs analysis, design/development, delivery, and evaluation.

Skills

• Project management skills and excellent written and interpersonal communication.
• Creative approach to learning design that engages target audiences.
• Proficient computer skills specifically associated with e-Learning software including but not limited to Contribute, Flash, and Captivate.
• Strong understanding of Learning Management Systems; expertise in HealthStream HLC is a plus.

Benefits

• Full benefits package including Medical, Dental, Vision, PTO, Life Insurance, Short and Long-term Disability (effective Day One with no waiting periods).
• Retirement savings plan with employer match.
• Opportunity for growth and advancement throughout Trinity Health.
• Tuition Reimbursement.