Medical Assistant (MA) - School Base Float

At Denver Health, purpose isn’t just something we believe in—it’s something we live every day, for life’s journey. Our values: Respect, Belonging, Accountability, Transparency.

About the role

Under general supervision, the School-Based Medical Assistant Float assists with the coordination and management of primary health services by providing float coverage within any of the School-Based sites according to staffing needs. The School-Based Medical Assistant Float performs clerical support duties including outreach, registration, insurance verification, maintenance of records and files, patient flow management, and non-patient care communications. Additionally, the role assists Primary Care Practitioners in back office duties such as medication and immunization maintenance and administration, patient rooming, and other tasks within the Medical Assistant scope.

Responsibilities

• Accurately and efficiently schedules and registers patients for clinic visits using information collected from the school-based clinic consent, parent, and/or patient, including insurance verification and eligibility.
• Monitors and maintains assigned registration work queues daily.
• Fosters positive relationships via outreach to site and community-based partners to inform about clinic services.
• Evaluates need for and provides access to services via school-based patient registries.
• Assists provider in setting up for procedures including aseptic and sterile techniques; provides safe administration of medications and immunizations (oral, IM, subcutaneous, and/or intradermal).
• Obtains EKGs, orders appropriate tests as directed by provider, and schedules follow-up appointments.
• Accurately and efficiently takes vital signs and basic historical patient data.
• Identifies abnormal patient findings and communicates concerns or significant changes in patient’s health status to the provider in a timely manner.
• Prepares patients for examinations, assists with examinations, splint applications, minor procedures, and other medically related tasks within scope.
• Coordinates clerical information necessary for patient care, including referrals, patient appointments, and faxing pertinent medical information.
• Maintains patient medical records and other information.
• Assists patients with arranging tests and treatments prescribed by the Medical Provider.
• Provides routine treatment instructions as directed by the provider.
• Checks in patients by escorting them from reception to exam room and communicates any extended wait or delay in appointment time.
• Documents accurately and appropriately in the patient medical record.
• Prepares exam and treatment rooms with necessary instruments/supplies and maintains clinical and office supplies and equipment.
• Maintains a safe environment by practicing sound safety and infection control according to agency policies and procedures.
• Performs phlebotomy and various laboratory procedures after competency verification.
• Maintains safe collection and processing of laboratory specimens.
• Administers immunizations according to Epic Best Practice Advisory and/or provider recommendations for students with consent.
• Engages in performance appraisal by accepting and providing constructive feedback and integrates feedback into practice.
• Participates in competency reviews, peer review processes, and assumes accountability for achieving jointly set goals.
• Promotes positive interpersonal relationships with employees, physicians, patients, and visitors through courteous, empathetic, and respectful communication.
• Ensures confidentiality of patient information by maintaining a secure and trusting environment.

Requirements

• Completion of a clinical Medical Assistant training program resulting in a diploma or Certified Clinical Medical Assistant (CCMA), or a registered apprentice program certificate; or an accredited program of Licensed Practical Nursing with an active LPN license.
• Completion of a 160-hour externship or 6 months of direct patient care experience in an outpatient setting.
• One year of experience working in school-age student services preferred.
• BLS-Basic Life Support (BLS/CPR) certification from the American Heart Association or American Red Cross.

Skills

• Knowledge of medical office practice, examination, diagnostic, and treatment room procedures.
• Ability to use medical equipment and instruments to administer patient care.
• Knowledge of common safety hazards and precautions to establish a safe work environment.
• Understanding of the principles of growth and development over the life span, including cultural competency.
• Skill in assisting with a variety of treatments, taking vital signs, and maintaining records.
• Ability to maintain quality control standards and react calmly in emergency situations.
• Ability to interpret, adapt, and apply guidelines and procedures.
• Strong communication skills and ability to establish effective working relationships.
• Proficiency in using computers and computer systems.
• Bilingual skills strongly preferred.

Schedule

Partial Year (Ten Month)

Pay

$21.00 - $26.26 per hour

Benefits

• Paid time off starting at 28 days per year, inclusive of vacation, personal/sick leave, and 7 holidays.
• 100% paid parental leave up to 6 weeks.
• Immediate eligibility for retirement plans with employer contribution up to 9.5%.
• Comprehensive medical, dental, and vision plans, plus employer-paid disability and life insurance.
• On-site employee fitness center and nationally recognized well-being programs, including the RESTORE Center.
• Free RTD EcoPass (public transportation).
• Childcare discount programs and exclusive perks on large brands and travel.
• Tuition reimbursement and assistance.
• Education, coaching, and professional development opportunities through the Workforce Development Center (WFDC).
• Professional clinical advancement program and shared governance.
• Public Service Loan Forgiveness (PSLF) eligible employer with free student loan coaching.
• National Health Service Corps (NHSC) and Colorado Health Service Corps (CHSC) eligible employer.