Medical Assistant MA, Newington Pediatrics

About the role

Opportunities with ProHealth Physicians, part of the Optum family of businesses. When you work at ProHealth Physicians, your contributions directly sustain the health and well-being of our community. Discover high levels of teamwork, robust medical resources and a deep commitment to exceptional care and service. Join a leading community-based medical group and discover the meaning behind Caring. Connecting. Growing together.

Position Details

• Location: 141 Willard Avenue, Newington, CT 06111
• Department: Pediatrics
• Schedule: Full time, 40 hours/weekly, (4) 10 Hour Days - Monday through Friday, hours between 7:45AM - 6:30PM

Primary Responsibilities

• Provide patient care, clinical summary and direction on next steps or follow up
• Perform phlebotomy for patients as needed
• Act as a member of the care team, including preparing patients to be seen by collecting and recording clinical information as per protocol
• Manage patients according to approved protocols and consistent with appointment and scheduling guidelines
• Carry out standing orders consistent with practice policies and procedures
• Document all patient interactions and other clinical activities accurately and in a timely manner in the electronic health record (EHR)
• Schedule tests, treatments and follow up visits on behalf of patients; assist patients with identifying suitable outside resources for disease management and other services; refer patients when appropriate
• Answer and document patient phone calls; take complete messages and route to providers as needed using the EHR
• Maintain open lines of communications with care team and Regional Management team
• Monitor task pools in order to respond to tasks in a timely manner, follow up on overdue orders/worklists and monitor status of critical referrals
• In coordination with Regional Nurse Managers, maintain oversight of temperature monitoring
• Assist care team to assure smooth office operation and delivery of excellent service through teamwork
• Provide attention to patients in a manner that builds confidence, trust and loyalty
• Demonstrate respect for patients and ProHealth staff by presenting a friendly, courteous manner at all times and maintaining patient confidentiality
• Maintain knowledge of current coding, OSHA and CLIA regulations and company policies
• Adhere to all patient safety initiatives and infection control regulations
• Perform other duties as assigned

Required Qualification

• Graduate of Accredited Medical Assistant program OR Completed relevant medical assisting training by any branch of the armed forces of the United States OR 2+ years of aide or tech level work experience in healthcare

Preferred Qualifications

• Graduate from an accredited MA program
• Certified / Registered Medical Assistant from AAMA, NHA, NCCT, or AMT
• CPR/BLS Certification
• Completed relevant medical assisting training by any branch of the armed forces of the United States
• 1+ years of pediatrics experience
• 1+ years of MA experience
• Experience working with Epic
• Experience working in a primary care office
• Intermediate level of computer proficiency

Pay

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).

Benefits

Our mission of helping people live healthier lives extends to our team members. Learn more about our range of benefits designed to help you live well.