Medical Assistant(MA)/LPN - Urgent Care Clinic

Pay

Compensation is offered in the pay range of $21.10‑$31.55 for a Medical Assistant (MA) and $23.20‑$34.80 for a Licensed Practical Nurse (LPN). Pay is based on qualifications, skills, relevant experience and/or training, and internal equity.

Benefits

• Comprehensive benefits package including 401(k) company contributions of 3% of eligible annual salary.
• 401(k) employer match dollar for dollar up to 3%.
• Opportunity for yearly merit increases within the salary range.
• Sign‑on bonus of $2,500 payable on a paycheck following the first 90 days of employment (qualified external candidates only).

Responsibilities

• Prepare and room the patient for exam by obtaining vital signs and gathering, documenting, and updating pertinent health information (e.g., chief complaint, allergies, medications).
• Monitor and complete Clinical Integration/Quality Improvement measures, notifying clinicians of opportunities within scope.
• Perform laboratory procedures (e.g., strep test, wound culture, specimen collection) using aseptic technique and standard precautions.
• Assist the Physician/Advanced Practice Clinician (APC) with procedures such as pelvic exams, allergy scratch testing, EMG, cautery, colposcopy, etc.
• Administer routine medications under Physician/APC orders or approved standing orders/protocols, including immunizations, antibiotics, vitamins, and topical agents.
• Follow through with procedure or test requests, pre‑approved care algorithms, new appointment scheduling, and referrals to other facilities or services.
• Refer questions to Registered Nurses and Physician/APC per scope of practice guidelines and relay information back to patients as directed.
• Communicate with Physician/APC and other health‑care team members to ensure smooth clinic flow and adjust as necessary.
• Effectively communicate accurate and timely information with patients.
• Perform basic and advanced clinical support tasks based on specialty and competencies, such as removal of sutures and staples, throat/nose cultures, drug screens, phlebotomy (butterfly, venous heel stick), EKG, spirometry, Holter monitor application, and prescription refills using approved protocols, under clinical supervision.
• Demonstrate knowledge and skills appropriate to the age of patients served, including principles of growth and development, and assess data to identify age‑specific patient requirements.

Licenses & Certifications

• Licensed Practical Nurse (LPN): Active state license in the practice location.
• Basic Life Support (BLS) for Healthcare Providers certification (American Heart Association) required within 45 days unless waived by department leader.
• Medical Assistant: Basic Life Support (BLS) for Healthcare Providers certification (American Heart Association) required within 45 days unless waived by department leader.

Education and/or Degrees Required

• Licensed Practical Nurse (LPN): Advanced training beyond high school, including completion of an accredited or approved Practical Nursing program.
• Medical Assistant: GED or high‑school equivalency diploma AND completion of an accredited or approved Medical Assistant program, or two years of verifiable full‑time experience as a Medical Assistant within the last five years.

Knowledge, Skills & Abilities Required

• Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrated competency.
• Excellent communication and interpersonal skills; ability to develop rapport and maintain positive, professional relationships with patients, team members, and physicians.
• Proficient computer skills, including keyboarding, navigation within a Windows operating system, email use, and exposure to electronic medical records systems.
• Demonstrated customer service skills that support a positive patient experience.

Physical Requirements and Working Conditions

• Must sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above shoulders throughout the workday.
• Ability to lift 35 pounds without assistance; patient lifts over 35 pounds require equipment and assistance from at least one other team member when available.
• Functional speech, vision, hearing, and touch with ability to use fine‑hand manipulation skills.
• Frequent exposure to mechanical, electrical, chemical, blood, and body fluid hazards; required to wear protective clothing and equipment as needed.
• Operate all equipment necessary to perform the job.