Medical Assistant (MA) ~ Kalamazoo BMH QuickCare Plus ~ Full Time 8a to 8p - 36 hours/week

Current Bronson employees should apply using the career worklet in Workday. This posting is for external applicants only.

About the role

Working under the provider’s direction, this position provides general nursing functions for the practice at Bronson Methodist Hospital’s QuickCare Plus in Kalamazoo. Responsibilities include recording vital signs, immunizations, initial patient assessment, obtaining patient history, and providing clinical support to providers. The role involves processing and posting information to patient charts, educating patients and families, and coordinating referrals.

Responsibilities

• Prepare patients for examination, including assessment, histories, vital signs, medication reconciliation, and routine testing (hearing, vision, etc.).
• Document pertinent information in patient charts and maintain documentation standards.
• Review charts prior to appointments to ensure requests and documents are in place.
• Administer treatments as requested by the physician.
• Obtain specimens for urine testing, phlebotomy, and other laboratory tests as directed.
• Perform laboratory tests as directed by the physician and accurately document results.
• Set up and assist physicians with procedures (e.g., laceration repair, pap/pelvic exams).
• Schedule outside tests or procedures (e.g., x-ray, MRI) and prepare patients with appropriate instructions.
• Coordinate admissions, referrals, and prescription calls.
• Stock exam rooms with supplies and conduct inventory as needed.
• Assist in scheduling appointments in the EMR system and screen calls for urgency.
• Complete miscellaneous patient forms (e.g., Worker Compensation, Disability).
• Attend staff, educational, or other required meetings.
• Perform other related duties as assigned by nurses, practice manager, or physician.

Requirements

• High school diploma or general education degree (GED) required.
• Must meet one of the following:
  • Successful completion of an accredited medical assistant program.
  • CMA/CCMA/RMA certified.
  • Meet eligibility requirements to take CMA/RMA and obtain certification within 6 months of hire.
• BLS certification required within 90 days of hire/transfer.
• Knowledge of clinical skills as required for Medical Assistant Certification/Registration.
• Effective problem-solving and prioritization skills.
• Excellent interpersonal and communication skills, with the ability to maintain patient confidentiality.
• Ability to work independently and as an integral team member with healthcare professionals.
• Personal computer skills with EMR experience highly desirable.
• Ability to maintain positive customer service and establish effective working relationships.

Work Environment

• Work produces high levels of mental/visual fatigue (e.g., repetitive or detailed tasks requiring sustained concentration).
• Involves considerable standing or walking, regular lifting of light-weight objects (20 pounds or less), and assisting with heavier tasks (e.g., lifting/moving patients).
• Requires minor straining or fatiguing positions and physical motions.
• Operation of a personal computer or CRT for 40–70% of the time.

Pay

• Sign-On Bonus: Up to $1,500.00 (external candidates only).
• Retention Bonus: $1,500.00 (external candidates only).

Schedule

• Full-time, 36 hours per week.
• Shift: 8:00 AM to 8:00 PM (12-hour day shift).