Medical Assistant - MA, EMT, AEMT - University of Utah Hospital – Full-Time - Structural Heart Clinic

About the Role

This position provides assistive care to patients, facilitating the efficient delivery of patient care and supporting the professional role of licensed staff. The incumbent will provide support and assistance as directed by licensed staff in rendering basic healthcare to patients, as well as assist with clerical functions as a multi-skilled auxiliary worker. This role includes direct patient care and may require administering medications within the scope of practice and according to state law.

Responsibilities

• Prepares patients for examinations and diagnostic procedures, including recording temperatures, pulse rate, blood pressure, and responses to standardized medical history questions.
• Reports all observed patient concerns and changes in condition to a licensed staff member.
• Performs Clinical Laboratory Improvement Amendments (CLIA) Waved Lab tests as identified by the department and reports results to appropriate personnel.
• Performs additional skills such as suture removal, straight catheterization, and injections (IM, Subq, and intra-dermal).
• Acts as a chaperone for healthcare providers during patient examinations as requested and assists with procedures.
• Monitors and cleans assigned patient examination rooms, unit areas, and equipment; reports outdated supplies, restocks items, and ensures necessary equipment repairs.
• Answers telephones, forwards messages, and schedules appointments, procedures, and diagnostic tests under the direction of licensed staff.
• Assists in routine clerical functions such as filing medical information, compiling department charts, obtaining medical records, and entering charges for billing.
• Attends and completes mandatory education, including infection prevention and control, safety, CPR, and equipment usage.
• May perform patient phlebotomies after specialized training, apply leads and monitors for diagnostic procedures (e.g., EKG, ultrasound), and assist with patient and family education.
• May assist with transportation of patients to ancillary departments or inpatient units.
• May instruct in Basic Life Support (BLS) requirements.
• May perform IV access and other duties based on department needs.
• Works rotating schedules, including variable hours, weekends, nights, and holidays, to meet staffing and patient care demands.

Requirements

• Demonstrated availability to work variable and rotating shifts, including nights, weekends, and holidays, in a 24/7 patient care environment.
• Ability to perform essential job functions as outlined.
• Demonstrated phlebotomy skills.
• Demonstrated human relation and effective communication skills.
• Demonstrated proficiency in the specific clinic’s specialty skills within six weeks of hire.
• Ability to withstand physical demands, including standing for long periods, moving and lifting patients, and handling equipment.

Qualifications

Licenses Required:

• Current RQI Healthcare Provider eCredential through the University of Utah Health RQI system (to be obtained within 30 days of hire).
• One of the following:
  • Current Advanced EMT certification with the State of Utah.
  • Current certification as a Certified Medical Assistant (CMA) through AAMA.
  • Current certification to practice as a Paramedic in the State of Utah.
  • Currently credentialed in ABR-OE (Assessment-Based Recognition in Order Entry) through AAMA.
  • Current certification as a Registered Medical Assistant (RMA) through AMT.
  • Current certification as a National Certified Medical Assistant (NCMA) through NCCT.
  • Current Clinical Medical Assistant Certification through NHA.
  • Current certification as an NRCMA - Medical Assistant through the National Association for Health Professionals.
• Additional license requirements as determined by the hiring department.

Working Conditions and Physical Demands

This position involves intermediate working conditions in a healthcare setting and may require exerting up to 50 pounds of force to lift, carry, push, pull, or move patients or objects. Workers may be exposed to infectious diseases, potentially dangerous contaminants (e.g., bodily fluids, blood, used needles), and may interact with prisoners or behavioral health patients.

• Physical requirements include carrying, lifting, manual dexterity, standing, walking, stooping, reaching, and speaking.
• Exposure to hazardous conditions such as contaminated bodily fluids and used needles.