Medical Assistant/ LPN

Employment Type: Full time
Shift: Day Shift

About the Role

Deliver patient care through patient preparation, vital sign collection, and documentation. Assist with various procedures, exams, and diagnostic equipment (e.g., tympanometry, spirometry). Maintain aseptic techniques during preparation, procedures, and medication administration. Proactively serve as a patient advocate using courteous and professional etiquette. Work includes cross coverage in other clinic areas as team needs.

Responsibilities

• Administer medications, treatments, and immunizations under provider direction.
• Prepare and organize patient charts with necessary information; file dictations and ensure completion of all required documentation.
• Communicate test results and plan of care to patients.
• Schedule procedures, labs, x-rays, and surgeries; provide pre- and post-surgery information.
• Coordinate physician schedules and ensure insurance pre-certifications.
• Assist with patient outreach for overdue visits, labs, and referrals.
• Schedule and manage patient follow-ups to ensure continuity of care.
• Maintain patient confidentiality and adhere to organizational standards and ethical guidelines.
• Educate patients and families based on assessed needs and discharge plans.
• Promote evidence-based resources to optimize nursing practice and patient care.
• Document patient plan(s) of care, tests, and examination results in the medical record as directed by the provider.
• Escalate non-routine issues, questions, and/or concerns to the practice manager or healthcare provider(s).
• Ensure safety checklists/quality controls are completed as required.
• Assist in training, orienting, and supporting new colleagues.
• Other duties as needed and assigned by the manager.

Requirements

• Must be comfortable operating in a collaborative, shared leadership environment.
• Successful completion of a medical assistant program accredited by the Commission on Accreditation of Allied Health Programs (CAAHP) or Accrediting Bureau of Health Education Schools (ABHES).
• Must obtain one of the following certifications within one year of hire:
  • Certified Medical Assistant (CMA) – American Association of Medical Assistants (AAMA)
  • Registered Medical Assistant (RMA) – American Medical Technologists (AMT)
  • Medical Assistant (NCMA) – National Center for Competency Testing
  • Clinical Medical Assistant Certification (CMA) – American Medical Certification Association
  • Certified Clinical Medical Assistant (CCMA) – National Health Career Association
  • Nationally Registered Certified Medical Assistant (NRCMA) – National Association for Health Professionals (NAHP)
  • NPCE MA – National Phlebotomy Certification Examination (NPCE)
• Basic Life Support (BLS) certification required within 3 months of hire.
• Proof of completion of Mandatory Reporter abuse training specific to the population served within 3 months of hire.
• Proficient in basic computer skills (Windows environment, web-based navigation, email, MS Office).
• Ability to work with diverse groups of people in a collaborative environment.
• Must be able to read, write, and understand English; communicate effectively with patients, visitors, and colleagues.
• Must possess a personal presence characterized by honesty, integrity, and caring; ability to inspire and motivate others.