Medical Assistant/ LPN

About the Role

This is a part-time, day-shift position within a collaborative, shared leadership environment.

Responsibilities

• Deliver patient care through preparation, vital sign collection, and documentation.
• Assist with procedures, exams, and diagnostic equipment (e.g., tympanometry, spirometry).
• Maintain aseptic techniques during preparation, procedures, and medication administration.
• Administer medications, treatments, and immunizations under provider direction.
• Prepare and organize patient charts with necessary information; file dictations and ensure completion of required documentation.
• Communicate test results and plan of care to patients.
• Schedule procedures, labs, x-rays, and surgeries; provide pre- and post-surgery information.
• Conduct patient outreach for overdue visits, labs, and referrals.
• Coordinate physician schedules and ensure insurance pre-certifications.
• Manage patient follow-ups to ensure continuity of care.
• Maintain patient confidentiality and adhere to organizational standards and ethical guidelines.
• Educate patients and families based on assessed needs and discharge plans.
• Promote evidence-based resources to optimize nursing practice and patient care.
• Serve as a patient advocate using courteous and professional etiquette.
• Assist in training, orienting, and supporting new colleagues; provide cross-coverage in other clinic areas as needed.
• Document patient plans of care, tests, and examination results in the medical record as directed.
• Escalate non-routine issues to the practice manager or healthcare provider(s).
• Ensure safety checklists and quality controls are completed as required.
• Perform other duties as assigned by the manager.
• Maintain working knowledge of applicable federal, state, and local laws, Trinity Health’s Organizational Integrity Program, and Standards of Conduct.

Requirements

• Successful completion of a medical assistant program accredited by the Commission on Accreditation of Allied Health Programs (CAAHP) or Accrediting Bureau of Health Education Schools (ABHES).
• Must obtain one of the following certifications within one year of hire:
  • Certified Medical Assistant (CMA) – American Association of Medical Assistants (AAMA)
  • Registered Medical Assistant (RMA) – American Medical Technologists (AMT)
  • Medical Assistant (NCMA) – National Center for Competency Testing
  • Clinical Medical Assistant Certification (CMA) – American Medical Certification Association
  • Certified Clinical Medical Assistant (CCMA) – National Health Career Association
  • Nationally Registered Certified Medical Assistant (NRCMA) – National Association for Health Professionals (NAHP)
  • NPCE MA – National Phlebotomy Certification Examination (NPCE)
• Basic Life Support (BLS) certification required within 3 months of hire.
• Proof of completion of Mandatory Reporter abuse training specific to the population served within 3 months of hire.
• Proficient in basic computer skills (Windows environment, web-based navigation, email, MS Office).
• Ability to work with diverse groups of people in a collaborative environment.
• Strong reading, writing, and verbal communication skills in English.
• Personal presence characterized by honesty, integrity, and caring; ability to inspire and motivate others.