Medical Assistant/Location Manager

Responsibilities

• Oversee day-to-day activities, including opening/closing procedures, inventory management, and maintaining a clean, professional retail environment.
• Train new Medical Assistants and Phlebotomists. Ensure all team members follow standard operating procedures (SOPs) and safety protocols.
• Perform phlebotomy and specimen collection (blood, urine, hair, saliva) for a wide range of tests. Ensure proper labeling, processing, and shipping to reference laboratories.
• Address customer inquiries, resolve complaints, and provide information about various testing options with confidentiality and discretion.
• Drive revenue growth by identifying local business partnership opportunities (e.g., employer drug testing programs) and promoting wellness services to the community.
• Maintain strict adherence to HIPAA, OSHA, and CLIA regulations to ensure patient privacy and workplace safety.
• Manage daily cash reconciliation, billing for corporate accounts, and monitoring the location’s budget and performance goals.

Requirements

• At least 3 years of management experience, preferably in a healthcare or retail setting. A stable work history is required.
• Clinical Skills: Proficiency in phlebotomy.
• Certification: Certified Medical Assistant (CMA), Phlebotomy Technician (CPT), or similar clinical credential preferred.
• Soft Skills: Strong leadership, excellent communication, and a "customer-first" mentality.

Qualifications

• Technical Proficiency: Ability to learn and use specialized Laboratory Information Systems (LIS), standard office software, and computers.

Benefits

• Competitive salary and performance-based bonuses.
• Employee discounts on lab testing services.
• Opportunity for professional growth within a national franchise network.

Pay

Competitive salary and performance-based bonuses.

Schedule

Full-Time