Medical Assistant Liver Disease Clinic

About the role

The academic medicine difference. At the center of Banner – University Medicine is patient care, research, and teaching. Join a nationally recognized health care leader and experience the future of medicine today. The team at the Advanced Liver Disease and Liver Transplant Center at Banner - University Medicine is dedicated to providing expert, high quality, and compassionate care to patients with liver disease, and those who qualify for liver transplantation.

Responsibilities

• Room patients, take vitals, assist with procedures, and update patient electronic medical records accurately and timely.
• Provide additional support to office/administrative staff: answer phones, check in patients, schedule appointments, follow up with referrals, order supplies, stock rooms.
• Prepare patients for exam and treatment by taking and recording vital signs, symptoms and other necessary measurements; document chief complaint and pain scores.
• Report condition changes to the clinician.
• Assist providers with exams and minor in-office procedures, including blood pressure, respiration, heart rate/pulse, temperature, phlebotomies, ear irrigation, and EKGs.
• Act as chaperon as needed; use universal blood and body fluid precautions and personal protective equipment.
• Prioritize patient flow through the clinical process and coordinate patient care including pre-certifications, referrals, authorizations, prescriptions, and scheduling.
• Communicate test results to patients and act as a resource to clinicians for optimal patient care.
• Administer medications in accordance with established policies and procedures.
• Provide clerical support: complete medical records including labs, authorizations, X-Rays, hospital records, and previous care documentation.
• Provide complete and accurate information for billing related to the patient encounter in a timely fashion.
• Maintain a clean, functional environment: clean and disinfect equipment, exam rooms, and storage areas; follow sterilization procedures and OSHA guidelines.
• Perform basic maintenance of equipment and coordinate repairs; order and stock supplies.
• Handle medication ordering tasks: expired medications/equipment recalls.
• Develop and maintain effective communication with internal and external customers; exemplify service orientation and teamwork.

Requirements

• High school diploma/GED or equivalent working knowledge.
• Completion of an approved medical assistant training program as defined by state regulations.
• Active Medical Assistant Certification required (RMA, CMA, CCMA, or NCMA).
• BLS certification required.
• Strong computer skills, including the ability to work with medical software.
• Exceptional interpersonal and communication skills.
• Ability to manage multiple changing priorities in an effective and organized fashion.
• At least one year of experience.

Preferred Qualifications

• Experience with office medical procedures and treatments.
• Knowledge of insurance, managed care operations, EMR and scheduling software.

Benefits

• Uncertified Medical Assistants will have 12 months to become nationally certified; Banner provides study materials and pays for the certification exam.
• A passing score results in a pay increase.
• Tuition assistance and career ladder opportunities (e.g., from Medical Assistant to RN).

Schedule

Full time (40 hours/week), day shift: Monday–Friday, 8:00 A–4:30 P.